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Fairchild support - lol

Discussion in 'Electronic Design' started by nospam, Mar 26, 2007.

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  1. nospam

    nospam Guest

    Recently Fairchild have been spamming magazines with full page adverts for
    their Smart Power Module 3ph bridges.

    So I register on their site and on their knowledge base ask

    "Give me some reasons to design in for example a FSBS5CH60 rather than an
    IR IRAMS06UP60."

    I figured they would be keen and able to expound the benefits of their
    product over one of their main competitors.

    What I get is a badly formed multipart HTML email which asked what
    parameters am I interested in and attached a FSBS5CH60 (like I didn't
    already have it) datasheet.

    When I look on their knowledge base my question is marked solved!

    Anyone here have better answers?
  2. joseph2k

    joseph2k Guest

    In the eyes of the salescritter, and its boss, it is solved; if the
    datasheet can't convince of their product's superiority, you are not
    qualified to use it.
    Truth is in the eyes of the beholder.
  3. MooseFET

    MooseFET Guest

    This is often how companies start to act just before they start to go
    out of business. The people that work in the problem solving
    department get rated on how many problems get marked as solved. As a
    result, they just mark all the problems as solved and collect their
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