Internet fax service

[motley me]

5$ for a surge protector is a good price at first.....

That's making a hell of an asumption, ain't it. It was on a quality ups,
though i can't remember the brand. It blew the ups, and the comnputer
through the phone line.

I don't really want to have to leave the computer running all the time just
to recieve faxes anyway, but thanks for the suggestion

 

[Petem]

That's making a hell of an asumption, ain't it. It was on a quality ups,
though i can't remember the brand. It blew the ups, and the comnputer
through the phone line.

I don't really want to have to leave the computer running all the time
just
to recieve faxes anyway, but thanks for the suggestion

if the ups blew up then nothing could have prevented the computer of blowing
conected to the phone line or not..

thats what i was trying to find out... thanks for answering..

 

[Doug]

I use Ringcentral.com , super versatile. Also have it for swinging
receiver
numbers and office phones.

--
It takes a big man to cry,
but it takes a bigger man to laugh at that man. -Jack Handey

Take back Usenet <--> http://improve-usenet.org

I took a look at ringcentral.com and over the last week have sent two emails
to ring central regarding porting my existing fax number and have not
received an answer. I sent the same question to myfax.com and they replied
promptly. I know both companies are able to port some existing numbers, but
I wanted to be sure they could port my specific number. I also realise that
I can forward my existing number, but I would prefer porting. I would be
reluctant to do business with a company that doesn't appear to respond to
potential customers. Have you ever needed to contact them for support and
were they responsive?

Doug

 

[G. Morgan]

Doug wrote:

I took a look at ringcentral.com and over the last week have sent two emails
to ring central regarding porting my existing fax number and have not
received an answer. I sent the same question to myfax.com and they replied
promptly. I know both companies are able to port some existing numbers, but
I wanted to be sure they could port my specific number. I also realise that
I can forward my existing number, but I would prefer porting. I would be
reluctant to do business with a company that doesn't appear to respond to
potential customers. Have you ever needed to contact them for support and
were they responsive?

That's strange. I've never had a problem with support. I've contacted them
via phone several times and got instant support. In fact, when I first signed
up they contacted me proactively twice to ask if everything was satisfactory.

I suggest you use the "ring me" on the website and they will call you
immediately, or the live chat, or call them. Also, the forum is helpful as it
is read by users and staff. http://forum.ringcentral.com/

 

[Doug]

Doug wrote:




That's strange. I've never had a problem with support. I've contacted
them
via phone several times and got instant support. In fact, when I first
signed
up they contacted me proactively twice to ask if everything was
satisfactory.

I suggest you use the "ring me" on the website and they will call you
immediately, or the live chat, or call them. Also, the forum is helpful
as it
is read by users and staff. http://forum.ringcentral.com/

Just an update on the response I received from ring central

On 8/31/2008 I sent an email regarding porting my existing number
I recieved the following automated response within a few minutes

Thank you for contacting RingCentral Online - We always appreciate the
opportunity to serve you! You will receive a response from our Customer
Service Team as soon as possible. Our current response time is about one
business day.

On 11/9/2008 I received the following response from their customer service
team

Porting number will not cost you anything. And yes, you can port your
existing number to RingCentral.

If you have any additional questions or concerns, please feel free to reply
directly to this email or call toll-free (888) xxx-xxxx, or (408) xxx-xxxx

and on 11/13/08

We have not heard from you concerning your request for support in the 72
hours since we sent you a response. Consequently, we have changed the status
of your question to SOLVED.

Doug

 

[G. Morgan]

Doug wrote:

We have not heard from you concerning your request for support in the 72
hours since we sent you a response. Consequently, we have changed the status
of your question to SOLVED.

2.5 month response time to a potential customer isn't exactly ideal.

The service itself works - if that's any consolation.