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usenet

F

F Murtz

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?
 
J

Jason James

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?

Yes, I had the same problem when on AOL [AMERICA ON LINE]. The kid I
was talking to, went away to talk to older staff. They then were full-
bottle on Usenet. As windows has Usenet as part of their EMail
application, that maybe the way to go i.e. tell them to familiarise
themselves with *all* the features of the EM client.

Jason
 
N

Noddy

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?

You're wasting your time.
 
D

D Walford

Jan 1, 1970
0
You're wasting your time.
Seems like it, a search of the Internode website for "usenet" finds lots
of information, how to guides etc, same search of Bigpond finds nothing.
TPG site also has some info.


Daryl
 
K

keithr

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?

Yes, I had the same problem when on AOL [AMERICA ON LINE]. The kid I
was talking to, went away to talk to older staff. They then were full-
bottle on Usenet. As windows has Usenet as part of their EMail
application, that maybe the way to go i.e. tell them to familiarise
themselves with *all* the features of the EM client.

Jason
I don't think that Telstra has any "Older" staff left. They've all been
laid off and replaced by contractors.
 
F

F Murtz

Jan 1, 1970
0
D said:
Seems like it, a search of the Internode website for "usenet" finds lots
of information, how to guides etc, same search of Bigpond finds nothing.
TPG site also has some info.


Daryl


https://bigpond.custhelp.com/app/answers/detail/a_id/12607/kw/news+group/related/1

But I don"t think it works
So far I have had answer from telstra that it has been discontinued then
a revised, it still exists, they are going to get their specialist pay
for service technical team to get in touch with me with the fee waived.
 
J

Jeßus

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?

Lol, that question has been repeatedly asked for at least 15 years
that I know of. Good luck in your quest.
 
T

Trevor Wilson

Jan 1, 1970
0
I have been trying to talk to someone in telstra about usenet and none
of the technical people I have spoken to know what it is, does anyone
know the name of an individual technical person in telstra that that
knows usenet that I can ask the case manager to find for me as they can
not find such an expert?

**For ****'s sake, give it a rest. Pay 5 Bucks and use a private news
service.
 
J

Jasen Betts

Jan 1, 1970
0
**For ****'s sake, give it a rest. Pay 5 Bucks and use a private news
service.

He's already paying for a news service.
 
F

F Murtz

Jan 1, 1970
0
Trevor said:
**For ****'s sake, give it a rest. Pay 5 Bucks and use a private news
service.
Why pay for something I should not have to?

Already paying eighty dollars for this one (bundle)which is my main
reason for the Internet, rarely use the phone sometimes use broad band
to catch up missed tv, major interest newsgroups, bit of research etc
Have eternal sept but it does not have as many groups as bigpond and
does not have binaries.
 
A

atec77

Jan 1, 1970
0
Why pay for something I should not have to?

Already paying eighty dollars for this one (bundle)which is my main
reason for the Internet, rarely use the phone sometimes use broad band
to catch up missed tv, major interest newsgroups, bit of research etc
Have eternal sept but it does not have as many groups as bigpond and
does not have binaries.
If they can't provide part of the service you pay for then the contrct
is void and you can go elsewhere

--









X-No-Archive: Yes
 
D

D Walford

Jan 1, 1970
0
Why pay for something I should not have to?

Already paying eighty dollars for this one (bundle)which is my main
reason for the Internet, rarely use the phone sometimes use broad band
to catch up missed tv, major interest newsgroups, bit of research etc
Have eternal sept but it does not have as many groups as bigpond and
does not have binaries.


If you aren't getting what you paid for tell them that you want your
money back and that you are switching to another ISP.
 
D

D Walford

Jan 1, 1970
0
Why pay for something I should not have to?

You shouldn't.
I use 2 news servers, Internode and TPG and I am having a weird problem,
the thread about thermo fans appears on TPG but not on Internode?


Daryl
 
N

Noddy

Jan 1, 1970
0
He's already paying for a news service.

No he's not. He's paying for access to the internet. News server access
isn't a guaranteed part of that.
 
N

Noddy

Jan 1, 1970
0
If you aren't getting what you paid for tell them that you want your
money back and that you are switching to another ISP.

If they promised him news server access as part of his "package" and
then pulled it after he signed up, *then* he'd have a case.
 
D

D Walford

Jan 1, 1970
0
If they promised him news server access as part of his "package" and
then pulled it after he signed up, *then* he'd have a case.
Don't know about Bigpond but Internode did offer newserver access when I
first signed up, some bright spark decided to turn it off which only
lasted a couple of days before angry customers forced them to turn it
back on so in some cases complaining and making lots of noise can be
effective.
Threatening to go elsewhere and refusing to pay the bill just might get
their attention enough for someone to at least look into it.
They have such a poor reputation I'm stuffed if I know why anyone who
has another option would bother with them.


Daryl
 
N

Noddy

Jan 1, 1970
0
Threatening to go elsewhere and refusing to pay the bill just might get
their attention enough for someone to at least look into it.

I wouldn't hold my breath. Telstra is a law unto themselves capable of quite
extreaordinarily ridiculous decision making that almost always never works
in favour of the paying customer.
They have such a poor reputation I'm stuffed if I know why anyone who has
another option would bother with them.

Me too.

I'd *much* rather be with Dodo :)
 
J

jonz

Jan 1, 1970
0
Why pay for something I should not have to?

Already paying eighty dollars for this one (bundle)which is my main
reason for the Internet, rarely use the phone sometimes use broad band
to catch up missed tv, major interest newsgroups, bit of research etc
Have eternal sept but it does not have as many groups as bigpond and
does not have binaries.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~```
Oh well, there are only 50,000 or so, valid gripe..not. there are some
binaries available also.
 
F

F Murtz

Jan 1, 1970
0
D said:
Don't know about Bigpond but Internode did offer newserver access when I
first signed up, some bright spark decided to turn it off which only
lasted a couple of days before angry customers forced them to turn it
back on so in some cases complaining and making lots of noise can be
effective.
Threatening to go elsewhere and refusing to pay the bill just might get
their attention enough for someone to at least look into it.
They have such a poor reputation I'm stuffed if I know why anyone who
has another option would bother with them.


Daryl
I have the same problem as Noddy, there is no viable alternative because
of where I live otherwise I would have changed ages ago or never have
used telstra in the first place.
 
N

Noddy

Jan 1, 1970
0
I have the same problem as Noddy, there is no viable alternative because
of where I live otherwise I would have changed ages ago or never have
used telstra in the first place.

Me either.
 
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