If you have a manual, or can get one on-line I'd check that first.
I've seen several people here say that there is a Tektronix forum somewhere on the internet, that you might
be able to find that will have people specifically familiar with your model and the issue.
I don't know the problem, and it's difficult to determine from the problem description what might be the trouble.
Did you get this scope recently and notice the issue, or was it working as you described and suddenly this function changed?
Is the text on the screen distorted, or clearly visible?
Is it possible there's a function on the scope that would allow you to move the text, for someone who wants
to place it specifically in the middle of the screen as opposed to the top and bottom?
All kinds of questions that I don't know the answers to, but somebody who works primarily Tekt equp would.
This may just be a Display, Utility, or Menu issue that is easily changed if you know from the manual what to do.
Good luck, sorry I wasn't much help.