Problems with RPTV after lenticular lens replaced. Poor display from angle.

[[email protected]]

I recently had the lenticular screen replaced on my Toshiba Theaterview
50" RPTV (I believe it is a model TZ50V61) due to a crack. After the
replacement I notced that the screne is very shiny and when viewing the
TV from an angle the colors are very distorted. This was not the case
with the original screen. I did not see the TV myself until after the
work was completed (wife handled it while I was at work). It appears
form looking at the removed screen that there is a dull and shiny side.
Has this screen been installed backwards? Does it matter? The repair
shop told me that as long as the rough lines in the screen are on the
outide it is properly installed. They also stated it was a factory
replacement screen. Does this sound correct? Any help would be
appreciated.

 

[Leonard Caillouet]

Most lenticular screens will have ridges on both sides. The front will have
black stripes between the ridges. I suspect that they did install the
screen backwards.

Leonard

 

[Art]

Agreed! Upside down will not cause that effect but backwards definately.