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Paragon Plus - mains spike

I have a Paragon Plus, recently during a thunder storm a large spike
occured on the incoming mains supply.

As one result the alarm box froze and would not respond. In an atempt
to fix this I disconnected the mains supply to the unit.

The unit now response to key presses but the tamper alarm has been
triggered. I have read the installation manual and it say to short the
mains fail disable pins with the provided jumper. I do not have this
jumper!

Anybody know what this jumper is? I assume it is a resistor, but what
value and what is the procedure?

All help welcome,
Phil.
 
M

mikey

Jan 1, 1970
0
You need a special jumper to clear a tamper? Get a new box and keypad,
especially with lighting involved...
maybe replace any switches you can get at easily.
Otherwise I bet you have headaches down the road, your electronics have been
abused, dude.
 
I was hoping to avoid that expense. The panel and PIRs appear to be
functioning OK.

I was going to try a reset first and see where that takes me.

Any Idea as to what the jumper is and what the procedure is?
 
M

mikey

Jan 1, 1970
0
A jumper to me usually means a short but if they provided you with one,
maybe it's a diode or a resistor, I can't advise, never heard of the panel.
 
P

Paul Ekins

Jan 1, 1970
0
From previous experience I can tell you that the Paragon panels don't like
spikes in the power and normally if the panel goes to this state, and if the
keypad isn't accepting your code or 1234, you need to replace it.
 
P

Paul Ekins

Jan 1, 1970
0
Don't remind me, I'm still trying to rectify a direct hit on an access
control system. I think it has gone through the rs485 and blown the comms on
every controller. Going to be a costly experience for the client as there
are 11 door controllers on the system.
Hope they are insured!!!! as I don't think they will get away with warranty
exchange!!!!!
 
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