Chrotesque
- Jun 26, 2015
- 16
- Joined
- Jun 26, 2015
- Messages
- 16
Hey there!
So I got this Kitchenaid Water Kettle and it worked once. I just moved into the place and used it once, worked just fine. Two days later I tried to use it again but nothing, it simply didn't work any longer.
-> no smell of burned electronics or similar, no pop, no light flicker - it's like it was dead from the beginning
So the issue is, since I was in a move I lost the purchase documentation and the store keeps refusing to help me to simply return it so I thought I might open it up and see what could be the issue.
So I opened it up and that's what it looks like:
http://imgur.com/3nkGLlp
Here's a video that shows what should happen as soon as it is powered up:
~0:48 for the part of it actually being turned on
Needless to say mine doesn't do shit any longer. Now my electronic knowledge is almost non existing so all I really did was I checked the connections of all plugs that were easy to disconnect and connect afterwards as well as wiggle around the power cord while having it connected to see if its a short within that cable. Within the case, the power cord is being held down with a small piece of plastic (removed in the picture above) and that left this mark:
http://imgur.com/6mwUeZP
However nothing I did helped at any point. My initial thought was to maybe purchase some kind of other device to check if the interior of the device actually gets the juice to rule out the power cord itself but I thought it might be a good idea to ask for advice first since I don't know anybody with these kinds of skills. Any help is appreciated.
PS: living in france currently and my french is not that good and I'd like to fix that myself if at all possible
If more pictures are required, I'll make sure to provide those!
Kind regards,
Chrotesque
So I got this Kitchenaid Water Kettle and it worked once. I just moved into the place and used it once, worked just fine. Two days later I tried to use it again but nothing, it simply didn't work any longer.
-> no smell of burned electronics or similar, no pop, no light flicker - it's like it was dead from the beginning
So the issue is, since I was in a move I lost the purchase documentation and the store keeps refusing to help me to simply return it so I thought I might open it up and see what could be the issue.
So I opened it up and that's what it looks like:
http://imgur.com/3nkGLlp
Here's a video that shows what should happen as soon as it is powered up:
Needless to say mine doesn't do shit any longer. Now my electronic knowledge is almost non existing so all I really did was I checked the connections of all plugs that were easy to disconnect and connect afterwards as well as wiggle around the power cord while having it connected to see if its a short within that cable. Within the case, the power cord is being held down with a small piece of plastic (removed in the picture above) and that left this mark:
http://imgur.com/6mwUeZP
However nothing I did helped at any point. My initial thought was to maybe purchase some kind of other device to check if the interior of the device actually gets the juice to rule out the power cord itself but I thought it might be a good idea to ask for advice first since I don't know anybody with these kinds of skills. Any help is appreciated.
PS: living in france currently and my french is not that good and I'd like to fix that myself if at all possible
If more pictures are required, I'll make sure to provide those!
Kind regards,
Chrotesque