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Yamaha RXV2500

M

Mark

Jan 1, 1970
0
Unit powers up. After 5-7 seconds, the relay(s) energize at which time
a slight "popping" noise is heard from the main right front speaker
(only), then the source audio is heard from all speakers at normal
levels. Approximately 30 seconds later, the unit shuts down. Per
Yamaha instructions, I checked speaker connections, wiring and
unplugged unit for approx one hour. No effect. Ideas, please. Thanks.
 
M

Mark D. Zacharias

Jan 1, 1970
0
Mark said:
Unit powers up. After 5-7 seconds, the relay(s) energize at which
time a slight "popping" noise is heard from the main right front
speaker (only), then the source audio is heard from all speakers at
normal levels. Approximately 30 seconds later, the unit shuts down.
Per Yamaha instructions, I checked speaker connections, wiring and
unplugged unit for approx one hour. No effect. Ideas, please.
Thanks.


There is a known problem on recent model Yamaha's of this series which MAY
relate to your problem.

Yamaha's are "special" and a doit-yourself-er probably should stay out of
it, since the likelihood is he would only make it worse.

Are you a qualified technician?


Mark Z.
 
M

Mark

Jan 1, 1970
0
Mark said:
There is a known problem on recent model Yamaha's of this series which MAY
relate to your problem.

Yamaha's are "special" and a doit-yourself-er probably should stay out of
it, since the likelihood is he would only make it worse.

Are you a qualified technician?


Mark Z.

Mark - Thanks for your reply - I have since packed up the unit and have
sent to Yamaha's Authorized Regional Servicer. Curious as to what the
known problem is with these units. I've owned literally countless
numbers of Yamaha receivers, ect, since the 70's Not ONE has failed or
required any repair until this one which is only 16 months old.
Regards - mark
 
M

Mark D. Zacharias

Jan 1, 1970
0
Mark said:
Mark - Thanks for your reply - I have since packed up the unit and
have sent to Yamaha's Authorized Regional Servicer. Curious as to
what the known problem is with these units. I've owned literally
countless numbers of Yamaha receivers, ect, since the 70's Not ONE
has failed or required any repair until this one which is only 16
months old. Regards - mark

There was a bad batch of 47uF 50 volt capacitors used in the pre-driver,
DSP, power supply, and other areas of the receiver. Only a small percentage
go bad, I suppose, but still higher numbers than one would normally expect
from Nichicon, the vendor of those caps.
The other day, I worked on one which appeared was probably the victim of a
lightning strike. The customer said they were out of town and returned home
and the receiver would go into protection. Almost dared me to call it a
lightning strike and deny the warranty coverage.
What had happened was that one of these caps had shorted on the DSP board,
which had taken out a -12 volt regulator, thus setting off the power supply
detect.
Repaired this problem, then got a DC detect error, which is DC at one amp
output. Another cap of the same type was bad on a predriver board. Replaced
all such caps on the amp boards, but there's still dozens of those caps in
that receiver. Simply could not go and replace all of them - even though
Yamaha is relatively generous enough to me with their warranty rates. It
would simply take too much bench time.


Mark Z.
 
H

Homer J Simpson

Jan 1, 1970
0
There was a bad batch of 47uF 50 volt capacitors used in the pre-driver,
DSP, power supply, and other areas of the receiver. Only a small
percentage go bad, I suppose, but still higher numbers than one would
normally expect from Nichicon, the vendor of those caps.

I have a pair of computers. One already had the MB replaced, the other still
runs though god knows why since half the electros are oozing. When it dies
I'll put a new MB in it.

I remember when parts were life tested BEFORE they were shipped from the
factory.
 
M

Mark

Jan 1, 1970
0
Mark said:
There was a bad batch of 47uF 50 volt capacitors used in the pre-driver,
DSP, power supply, and other areas of the receiver. Only a small percentage
go bad, I suppose, but still higher numbers than one would normally expect
from Nichicon, the vendor of those caps.
The other day, I worked on one which appeared was probably the victim of a
lightning strike. The customer said they were out of town and returned home
and the receiver would go into protection. Almost dared me to call it a
lightning strike and deny the warranty coverage.
What had happened was that one of these caps had shorted on the DSP board,
which had taken out a -12 volt regulator, thus setting off the power supply
detect.
Repaired this problem, then got a DC detect error, which is DC at one amp
output. Another cap of the same type was bad on a predriver board. Replaced
all such caps on the amp boards, but there's still dozens of those caps in
that receiver. Simply could not go and replace all of them - even though
Yamaha is relatively generous enough to me with their warranty rates. It
would simply take too much bench time.


Mark Z.

Mark - Thanks again for your information and insight. Was informed by
Norman's Elecrtronics, Atlanta, Yamaha's Regional Servicer, to expect
2-3 weeks to repair the unit and return. Not sure if they will share
the specific results of the diagnostics and repair. If they do, I will
share with you. Where are you located?
Regards, Mark
 
M

Mark D. Zacharias

Jan 1, 1970
0
Mark said:
Mark - Thanks again for your information and insight. Was informed by
Norman's Elecrtronics, Atlanta, Yamaha's Regional Servicer, to expect
2-3 weeks to repair the unit and return. Not sure if they will share
the specific results of the diagnostics and repair. If they do, I
will share with you. Where are you located?
Regards, Mark

We're in Wichita, KS. Also an authorized Yamaha servicer. Yamaha is probably
the best company I deal with, mainly because their #1 tech guy, Alan
Benning, is such a good guy to deal with. Things will probably change when
he retires in 2 or 3 years.

A shame if it goes that way...

Our address is:

Electronic Wizards, Inc.
535 N. Woodlawn
Suite 350
Wichita, KS. 67208

316-686-8324 (voice)


Mark Z.
 
L

Leonard Caillouet

Jan 1, 1970
0
We're in Wichita, KS. Also an authorized Yamaha servicer. Yamaha is
probably the best company I deal with, mainly because their #1 tech guy,
Alan Benning, is such a good guy to deal with. Things will probably change
when he retires in 2 or 3 years.

A shame if it goes that way...

Our address is:

Electronic Wizards, Inc.
535 N. Woodlawn
Suite 350
Wichita, KS. 67208

316-686-8324 (voice)


Mark Z.

From the perspective of a dealer for Yamaha, I suspect that the eventual
retirement of an asset like Alan will be a loss, but dealing with Yamaha
will not change that much. I have been working with them for nearly 30
years and the company is, in general, one of the best to deal with. Alan is
a great technical resource, no doubt, but the other folks there are also
some of the best in the business.

BTW, I would seriously suggest that anyone who has a Yamaha product to get
serviced NOT send it to Normans. Definitely send it to Mark at Electronic
Wizards or to United Radio in Syracuse, NY if you don't have a local who is
experienced with the product.

Leonard
 
M

Mark D. Zacharias

Jan 1, 1970
0
Leonard said:
From the perspective of a dealer for Yamaha, I suspect that the
eventual retirement of an asset like Alan will be a loss, but dealing
with Yamaha will not change that much. I have been working with them
for nearly 30 years and the company is, in general, one of the best
to deal with. Alan is a great technical resource, no doubt, but the
other folks there are also some of the best in the business.

BTW, I would seriously suggest that anyone who has a Yamaha product
to get serviced NOT send it to Normans. Definitely send it to Mark
at Electronic Wizards or to United Radio in Syracuse, NY if you don't
have a local who is experienced with the product.

Leonard

I suspect that when Alan retires, they'll move Jim back over from the
consumer help side. He's good technically, but kind of a bitch when it comes
to approving extra labor on a repair. Yamaha's basic rates are on the low
side, but Alan approves double labor with just a phone call. Fixing a blown
channel on a RX-V1500/1600 or 2500/2600 isn't easy, and 55.00 or so doesn't
really cover it.


Mark Z.
 
M

Mark

Jan 1, 1970
0
Mark said:
I suspect that when Alan retires, they'll move Jim back over from the
consumer help side. He's good technically, but kind of a bitch when it comes
to approving extra labor on a repair. Yamaha's basic rates are on the low
side, but Alan approves double labor with just a phone call. Fixing a blown
channel on a RX-V1500/1600 or 2500/2600 isn't easy, and 55.00 or so doesn't
really cover it.


Mark Z.


A bit unnerving to see the post about Norman's. I am curious to know
what the word on the street and why the "knock" When I called Yamaha's
automated number to get information on their Authorized Servicer in the
Nashville, TN area, the system retrieved a company in Nashville that
has gone out of business and an alternate company in Austin, TX.
When I called Yamaha's Corp. HQ, they gave me Norman's and said one of
their best. So, off to Atlanta my receiver goes. One of their Techs
called my Friday late and said he could not replicate the problem,
could not see (on the scope) or hear the 'pop', and when he accessed
diagnostics, he did not see a code that would indicate an overload
shut-down fault. Said that he was going to install some new caps
included in a retrofit kit that Yamaha has and leave it in over the
weekend. If unit is still powered up today, then it's fixed. If not,
it's off to Mark Z. Thanks to all for the posts and information. -
Mark
 
M

Mark D. Zacharias

Jan 1, 1970
0
Mark said:
A bit unnerving to see the post about Norman's. I am curious to know
what the word on the street and why the "knock" When I called Yamaha's
automated number to get information on their Authorized Servicer in the
Nashville, TN area, the system retrieved a company in Nashville that
has gone out of business and an alternate company in Austin, TX.
When I called Yamaha's Corp. HQ, they gave me Norman's and said one of
their best. So, off to Atlanta my receiver goes. One of their Techs
called my Friday late and said he could not replicate the problem,
could not see (on the scope) or hear the 'pop', and when he accessed
diagnostics, he did not see a code that would indicate an overload
shut-down fault. Said that he was going to install some new caps
included in a retrofit kit that Yamaha has and leave it in over the
weekend. If unit is still powered up today, then it's fixed. If not,
it's off to Mark Z. Thanks to all for the posts and information. -
Mark

Sounds to me like Normans' has got it handled, though.

mz
 
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