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Why multiple websites??

Discussion in 'Security Alarms' started by Frank Olson, Dec 8, 2005.

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  1. Frank Olson

    Frank Olson Guest

    Why would an online dealer who is supposedly committed to customer
    service offer multiple web sites from which to shop? Could it be that
    the Better Business Bureau has a couple of his companies "on radar"? I
    mean, really!!

    The BBB states that Bass Home Electronics and Bass Burglar Alarms have
    "unsatisfactory records" when it comes to dealing with customer
    complaints. Now he's trying to "fly" two new companies "under their
    radar": "Home Automation US" (home-automation.us.com) and "Security
    Alarm Systems" (security-alarm-systems.com). It's no wonder he has to
    move to new and bigger digs. I'd hate to be the accountant to try and
    "muddle through" his tax returns.
     
  2. Crash Gordon

    Crash Gordon Guest

    Many companies have mulitple websites to increase traffic. There's a least
    one other big alarmco web that travels under two names (cant remember them
    at the moment)...and they're not Robert's.


    | Why would an online dealer who is supposedly committed to customer
    | service offer multiple web sites from which to shop? Could it be that
    | the Better Business Bureau has a couple of his companies "on radar"? I
    | mean, really!!
    |
    | The BBB states that Bass Home Electronics and Bass Burglar Alarms have
    | "unsatisfactory records" when it comes to dealing with customer
    | complaints. Now he's trying to "fly" two new companies "under their
    | radar": "Home Automation US" (home-automation.us.com) and "Security
    | Alarm Systems" (security-alarm-systems.com). It's no wonder he has to
    | move to new and bigger digs. I'd hate to be the accountant to try and
    | "muddle through" his tax returns.
     
  3. Frank Olson

    Frank Olson Guest


    Your probably referring to "Norco Alarms" who were linking another
    "dotcom" they owned to their main site (which is entirely different than
    running four independent sites with different telephone contact
    numbers). You'll notice that none of Robert's "new sites" make any
    reference to him at all and there's no company info available either.
    Worthington, Tech Man, Alarm Contacts, Your Alarm Store, Alarm System
    Store, etc. aren't doing this. Of the two individuals I know that
    *are*, Mike's had one complaint filed and resolved in the last three
    years
    http://www.trenton.bbb.org/nis/news...21000011006920&ComName=Alarm+Super+Store.+com
    and Bass is up to thirteen with four unresolved
    (http://www.clearwater.bbb.org/commonreport.html?bid=41001663). I
    personally wouldn't buy from either, but at least Robert's using a legit
    shopping cart outfit to process orders. On any of Mike's sites, the
    process required to purchase anything is cumbersome.

    Norco's new site is impressive (http://www.norcoalarms.com) and even
    with "Katrina", they're still shipping orders over $100.00 free. The
    really strange thing is they're also using UPS which begs the question:
    "Why are they treating Robert differently?"

    If you're going to purchase anything online review this first
    (http://www.yoursecuritysource.com/buyingonline.htm) and do some
    investigation into the company.
     
  4. Bob Worthy

    Bob Worthy Guest

    I wonder if all this is properly registered with the occupational licensing
    agency in his city/county and the local tax assessor? Does he know how to
    spell **audit**? I wonder if he is carrying workers comp on his **Staff**?
    He can only hope that they don't come down with carpal tunnel syndrome from
    entering all those orders he gets. He might get sued personally without
    providing WC.
     
  5. Guest

    Why would an online dealer who is supposedly committed to customer service offer multiple web sites from which to shop?

    That one's easy. Better search engine positioning.
    Jealous?
     
  6. Guest

    I wonder if all this is properly registered with the occupational licensing
    agency in his city/county and the local tax assessor?

    You've been working in the Florida alarm industry for how many years
    and you still don't know that there's no city/county occupational
    license for online stores in Florida?
    For someone with as many spelling errors as you make, that is truly
    funny.
    Feel free to wonder.
    entering all those orders he gets.

    Most clients order online. We rarely process more than 20 or 30 orders
    by phone in a day. With guys like you losing out on all those
    commercial fire alarms because you're unable or unwilling to comply
    with UL standards or even to register your firm with them, business is
    getting better all the time.

    Regards,
    Robert L Bass
    www.BassBurglarAlarms.com
     
  7. Frank Olson

    Frank Olson Guest

    Now posting the results page from a Better Business Bureau company
    search is a flame?? Sheesh... And here I thought I'd posted the
    definition of a "flame" as well as for the word "truth" so that you
    could see the difference.


    Naahhh! When I retire, it'll be to California where I can play Kanasta
    and Parcheesi with JS and ML, hop over to Reno or Vegas and take in a
    few shows... You know... real *American* pursuits, not dodging Boa
    Constrictors and Bushmen, or bribing the local constabulary with condoms
    in the wilds of Brazil.
     
  8. alarman

    alarman Guest

    Save your money, houses here ain't cheap. Even a decent condo will run you
    over half a million.
    Canasta? Parcheesi? You are thinking of jiminex, but you can play Bocci ball
    with the geezers in Balboa Park if you want.

    js
     
  9. Frank Olson

    Frank Olson Guest


    You don't have to tell me about the price of real estate in CA. ;-)
     
  10. He loves pop ups! Just can't get enough of them so he opens more
    websites.
    Hey PINKY, what's with the pop ups?
     
  11. Frank Olson

    Frank Olson Guest

    And no-one to answer to when you misrepresent yourself or your products
    (except of course the Beter Business Bureau and they know all about you..)

    Coming from someone that posts as many spelling errors as you make,
    that's even funnier!! Fixed the pop-up/pop-under problem with your
    primary website?? BassBurglar *is* still your "primary" website, isn't it??

    "Family" doesn't count, does it??

    You are of course inferring here that *you* are UL listed, yes??
     
  12. Frank Olson

    Frank Olson Guest


    There are no pop-ups!!! You're lying!!! :)
     
  13. Frank Olson

    Frank Olson Guest


    Interesting. The old site was fairly well positioned already. It made
    good use of keywords, didn't have pop-ups (not to mention the fact that
    it was "Verisign" certified) and offered something really unique in the
    form of a rather extensive "FAQ". Sad to see it all go "downhill". I
    would suggest taking a few pointers from norcoalarms.com and wballen.com
    and put something together that will stand on it's own merit. Things
    like "good service", "prompt delivery", "responding to customer's
    complaints", and an *800 number* go a long way in a business like yours
    (I believe it was you that held up the last bit as being a necessary
    requirement to running an online store). And why hide behind your son?
    Judging from the latest postings from "Goofybass" and "Bass' Helper",
    I'm sure the BBB in Clearwater has your latest efforts "on radar" by now.
     
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