What you say is true; however, that is also one of the great things about
the law. It is a great equalizer. While larger companies can afford to pay
lawyers to keep things going, it's also a fact that they won't do so unless
there is validity to their claim, or unless doing so gains them a feather in
their cap by challenging currently established laws. So the lawyer for a
little guy is generally "equal" to the lawyer for a big firm in dealing with
the law in straightforward matters.
I don't blame ADT for anything they did in my case. They were correct in the
actions they took albeit a bit bullying and brutal in their approach. But
that is the nature of big business, where things aren't done around a
handshake, and where every level in the organization has an inherent
"disconnect" with the big picture. I had already planned to put the
retractions up there, so it gave me the opportunity to be pro-active and
write them myself, rather than having them forced on me. And they seemed
genuinely appreciative that I wished to resolve things amicably and fairly.
My beef with ADT is much the same as yours and relates to their Authorized
Dealer Program, and the quality of some of the installs done by their
subcontractors. And my experience with them as a third party dealer doesn't
enamour me to them from a quality of service perspective. Plus, I don't
think they assume any kind of leadership role; something they should be
doing given their leading position in our industry.
But that is neither here nor there, since I am slowly phasing myself out of
the business, and handing it over to my son. He can deal with future issues;
I'll be out on my motorcycle somewhere in the "wild, blue yonder".....
)
RHC
If you believed it to be true it wouldnt have been a problem. Good luck to
them trying to prove damages though...of course they most likely have deeper
pockets than you do. Lawyers are funny.
| Well Mark, it's a long story. Some time ago, an ADT dealer friend of mine
| gave me information that I trusted, that proved to be completely
erroneous.
| This was information that reflected poorly (almost libelously) on ADT, but
| which subsequently proved to be false. It was my error totally; I should
| have checked more carefully, but I trusted the guy and put it up on my
site
| anyway. ADT's lawyers came after me threatening all manner of grief unless
I
| put up a retraction, which I willingly did - not because of their bullying
| tactics, but because it was the right and fair thing to do. I certainly
| don't want to misinform readers to my site, nor was it my intention to
cause
| undue harm to anyone.
|
| They also attempted to muzzle any comments I make publicly about them, but
| that requirement only had my lawyer in stitches. They must have thought
they
| were dealing with someone "who just fell off the back of a turnip truck"
(to
| use Dr. Phil's expression...) It'll be a frosty Friday in hell before
anyone
| gets sued because of something they said on a public newsgroup....if that
| was the case, RLB would be able to sue just about everyone here !!
|
| So anyway, I made my amends and moved on. But that doesn't change one
little
| bit what I think of this company and their tactics in the residential
| marketplace.
|
| RHC
|
| | >
| > | >> Hey...no offense to Mr. Sloud, but if anyone from ADT called me a
"small
| >> timer", I'd be truly flattered. All I've ever had is letters from their
| >> lawyers threatening to close down my website.......I'm
| > disappointed....
))
| >
| > Close down your website for what reason?
| >
| >
|
|
