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When LCD Screens Die.....

Discussion in 'Hobby Electronics' started by John, Nov 26, 2005.

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  1. John

    John Guest

    BenQ FP567s 15' LCD Flat Panel

    Died right in the middle of playing games went straight to black screen.

    When turning the screen on it just keeps switching on and off really rapidly.
    suspect the power supply or something related to this has just died .

    I am about to claim under my warranty for this though.

    Anyone here had any dealings with Benq regarding a warranty claim?

    My LCD just died on me and I am going to ring the phone number on
    my warranty card to organise a replacement.

    I'd like some feedback before I do this on Monday as to what other people's
    experience is .......
     
  2. Lord-Data

    Lord-Data Guest

    Wtf? its a warranty claim .. just ring em and follow the instructions .. its
    not exactly difficult ..
     
  3. Guest

    Sounds like the power supply.

    Benq are quite good. They will probably go for the repair option rather than replacement.
     
  4. Alan

    Alan Guest

    If it's less than twelve months old you could try to get it replaced
    under warranty at the shop where you bought it.


    --
    ++++++++++++++++++++++++++++++++++++++++++
    Jenal Communications
    Manufacturers and Suppliers of HF Selcall
    P O Box 1108, Morley, Western Australia
    Tel: +61 8 9370 5533 Fax +61 8 9467 6146
    Web Site: http://www.jenal.com
    Contact: http://www.jenal.com/?p=1
    ++++++++++++++++++++++++++++++++++++++++++
     
  5. Lord-Data

    Lord-Data Guest

    Doubt theres many shops still stocking a 15" LCD ..
     
  6. Rod Speed

    Rod Speed Guest

    Most will replace with what they currently have.
     
  7. Franc Zabkar

    Franc Zabkar Guest

    The retailer may ship the goods back to Benq for repair in which case
    they'll pick up the shipping costs and the responsibility for any
    transport damage.

    -- Franc Zabkar

    Please remove one 'i' from my address when replying by email.
     
  8. Guest

    Alan wrote:



    Well the waranty slip says it is a period of 3 years. I was under the
    impression it
    was only for 12 months and nearly said "bloody typical" but then when I
    checked
    out the card I had attached to the sales docket it says 3 years and a
    1300 number
    you have to phone to make a claim and they pick up the screen and send
    it back
    to you.
     
  9. Guest


    That was one of my first thoughts. At first I suspected that the
    backlight
    maybe had died or gone awry. Then I thought maybe the power supply
    had fried.

    Just curious but is it user fixable?
     
  10. Guest


    Waranty you know the card you eithe attack to your copies of sales
    docket or send in to make sure you are covered in the event of a fault
    or repair claim.
     
  11. ive a 17" AOC lcd that i was given cause it 'just died' turns out 2
    capacitors had failed (puffed up)

    replaced them and its running again.....

    another one i fixed at the shop was a blown fuse.

    lcd's are easy fixed as long as the panel isnt cracked, power supply,
    back light tubes etc can be fixed
     
  12. Alan

    Alan Guest

    I had a Philips 17" LCD that died within the first twelve months (nine
    months in fact) and I took it back to Officeworks and demanded a
    replacement under warranty and got a Benq 17" as a replacement.

    My Benq has lasted just thirteen months and died with a PSU failure,
    was repaired by the local agents (psu board replaced) and lasted just
    three days until the psu died again, so it's back in for repair.

    My point was that if it was less than twelve months old go to the shop
    first and ask for a replacement under warranty. If it's older than
    twelve months just ring Benmq and they'll give you a choice of places
    (usually locally) to take it to for repair - just take your purchase
    docket with you.

    Alan

    --
    ++++++++++++++++++++++++++++++++++++++++++
    Jenal Communications
    Manufacturers and Suppliers of HF Selcall
    P O Box 1108, Morley, Western Australia
    Tel: +61 8 9370 5533 Fax +61 8 9467 6146
    Web Site: http://www.jenal.com
    Contact: http://www.jenal.com/?p=1
    ++++++++++++++++++++++++++++++++++++++++++
     
  13. Rod Speed

    Rod Speed Guest

    Legally the 12 months is irrelevant.
     
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