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Discussion in 'Security Alarms' started by Pogo, Feb 18, 2007.

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  1. Pogo

    Pogo Guest

    Just did a quote at a residence with 7 large Dogs(bouviers) and about a
    dozen cats, existing wireless on Doors and one Motion operating on a 9 volt
    flashlite(jerry rigged). Never seen this audible system which arm/disarms
    via phone with central station audio.. AlarmBxxxge.. Either way, doing a
    walk through and there is dog crap all over the place in the basement, place
    is completely discusting.. I really don't want to spend a day working and
    stepping in dog crap, I would like to politely decline this job, I would
    price this job through the roof but don't want to be known as abusive.
    (small town!) Any one run across a similar circumstance? At what point does
    one say THIS JOB IS NOT FOR ME Feedback..
     
  2. Frank Olson

    Frank Olson Guest


    I don't judge a customer by how clean his house is. If the installation
    requires my having to access certain areas of the house that may be
    messy, have them remove any "offensive material" beforehand. Don't jack
    up your price because you don't like the neighbourhood. Everyone that
    calls you deserves a fair shake and your best effort. That's what
    "being a professional" is all about. Make damn sure he can pay you for
    your time and professional attitude though.
     
  3. AlarmCo

    AlarmCo Guest

    Either way, doing a
    get one of those chemical gas masks to wear during the installation. I
    think homey depot has em. Dam right I would charge more. Hazardous duty
    pay and a new pair of shoes. ];) I had a job like that once only with cats.
    The ammonia from the urine burned my eyes and my lungs. I did all the crawl
    under the house work [not too bad under there] and left my poor partner to
    finish. The customer got mad because I wore a dust mask in the house [I
    didn't give a shit, my fucking eyes were running and I could barely breath
    by then] before I finally left. I wish I had had one of those gas masks.
    Would have been the only way I could have stayed in that godforsakenhouse.
     
  4. ABLE_1

    ABLE_1 Guest

    At what point does one say THIS JOB IS NOT FOR ME Feedback..


    I think you already did. Walk away.
     
  5. Had a similar situation couple years back where customers steps and side
    walk were snow and ice covered and I explained to them problem I have with
    my legs being unstable and the husband cleaned what he could and threw down
    some sand and helped me in with my equiptment.
    They were very understanding they were a younger couple in good shape and
    lived up on a hill side with very few visitors so snow and ice was not an
    inconvience for them.
    I own a dog and 4 cats and keep my place clean but yet cats and amonia smell
    are an unfortunate
    problem that comes with the territory. I always make sure cat boxes are
    changed house aired out before inviting guests in because as i have found
    with owning cats the smell may not be aparent to my self and others who own
    pets . But definately to some one who does not own pets.
    Biggest problems with the amonia smell is when pet owners do not keep cat
    boxes changed or pets spray walls etc and they do not keep after them and
    clean up.
    this is unsanitary not only for the home owner but the pets as well and
    dangerous. i will not work in a place where pets are not properly taken care
    of and will turn them in.
    pets are a responsibilty. just like when i walk my dog i clean up after him
    while others do not and let there pest run around the neihborhood.


    It is just common courtesey to make sure house is clean and safe for a
    repairman or guest to enter.
    not doing so is inviting trouble luckily i only do couple resi installs a
    year so it is not a big problem

    I do have commercail and industrial customers with large dogs and ocassional
    cat and they do a good job cleaning up but ocasionally one of the dogs will
    have an accident but they clean it right up and its not a problem.


     
  6. Crash Gordon

    Crash Gordon Guest

    I've walked on less offensive jobs. I reserve the right to do or not do a
    job for absolutely no reason at all.
    Just politely decline...no reason given.


    | Just did a quote at a residence with 7 large Dogs(bouviers) and about a
    | dozen cats, existing wireless on Doors and one Motion operating on a 9
    volt
    | flashlite(jerry rigged). Never seen this audible system which arm/disarms
    | via phone with central station audio.. AlarmBxxxge.. Either way, doing a
    | walk through and there is dog crap all over the place in the basement,
    place
    | is completely discusting.. I really don't want to spend a day working and
    | stepping in dog crap, I would like to politely decline this job, I would
    | price this job through the roof but don't want to be known as abusive.
    | (small town!) Any one run across a similar circumstance? At what point
    does
    | one say THIS JOB IS NOT FOR ME Feedback..
    |
    |
     
  7. AlarmCo

    AlarmCo Guest

    good thing you don't do much resi. man those houses they build now a days
    with 3 and 4 floors will either keep those legs in good shape or totally
    break you down with all the stairs up and down esp if you have to work one
    by yourself.
    I did another install where their was so much "stuff" in the house that
    there was only enough room for a path through house that a person could walk
    through. Standard ranch with three bedrooms and barely enough room to walk
    in . same in living room and kitchen and garage. what a pain that was,
    couldn't even get to some of the windows, had to climb over and reach over
    'stuff' just to drill the windows. took a couple days to do that one. at
    least it was close to home. ain't life interesting?
     
  8. alarman

    alarman Guest

    Price the job so if you get it, it will be worth the trouble. Or just tell
    them you are too busy. If they challenge you, tell them you don't want to
    work in their dogs' toilet.

    You do not have to take every job that comes along.
    js
     
  9. Doug

    Doug Guest

    Only you can say when the job is not for you, it depends not only on the
    working conditions, but also if you need the work, personally if its as you
    described then I would decline the job, tell them you are too busy or you
    are allergic to dogs or cats if you are concerned about their feelings, if
    not then tell them you don't want to wade knee deep through dog shit to
    install the alarm.

    Doug
     
  10. Bill

    Bill Guest

    What small contractors (carpenters, roofing, home repair, etc) do is to make
    an appointment and then not show up. Or say "I will get back to you", but
    then don't call back. Or don't return their calls.

    I know a few of these construction workers and have seen why they do this.
    Sometimes they know the customer will be more trouble than it is worth.
    Sometimes they are busy with a more profitable job and don't have the time.

    Most of the time they were out partying the night before and are hung over!

    I had a friend get new carpeting in a house they bought. The old carpeting
    had cat/dog urine in it. The carpeting company REFUSED to remove the old
    carpeting. They even had this written into their contract.

    So I suppose you could also refuse to do any work there because of the
    working conditions.


    "Pogo" wrote in message
     
  11. timO'

    timO' Guest

    Sometimes when you do service calls, you walk into situations. How you
    react has a lot to do with you. If you're a dog lover, you might have
    a higher level of tolerance for that crap.
    If you're struggling to pay your bills, you might overlook something
    else.

    Remember your health and safety are #1, and then you need to be
    guaranteed to get your price, and then get paid.

    Maybe tell the client you have a compromised immune system and you
    also do not wish to subject your employees to hazardous conditions, so
    they need to address the filth before you can address their alarm.
    These homeowners might be in need of some attention from the health
    department, or require psychological help if they're in someway
    afflicted. Can't you tell?
    Or they might just be animal lovers in which case you need to read
    them the Riot Act.

    The original person who posed the question had really only one
    problem; their own indecision.
    It takes a professional to recognize a hostile environment and know
    when to bail out.
    There are a lot of diseases associated with feces. Do you want to
    carry that home to your wife, kids or grandchildren?
    They all are counting on you to stay healthy and not expose them to
    danger too.
    This post must've pushed my button. We all encounter issues daily for
    which we're unprepared to deal with because we're confused about
    priorities.
    If you're not sure, call the boss.
    If you're the boss, then call your wife.
    If neither are available, ask God, he knows.
    God knows I've been there too.
     
  12. Pogo

    Pogo Guest

    Well I got a wide range of responses.. I think TimO's seems most to the
    point here. As a profestional we slowly get eroded into accepting things
    that we would not normaly otherwise accept. I think personal health issues
    that have been brought up... others (family) depend on us not to risk
    ourselves and there health.
    I think this post was refreshing in that I did get a good sampling of
    reactions... "Pussy.. to indecision to Health... and your own good judment"
    I don't think I will do this job, was going to price it so high they would
    not call back because I did not want to insult the potential client by
    telling them it was a pig sty... to each there own castle.. to my peers..
    thanks a bunch

    Pogo
     
  13. Jim

    Jim Guest

    All the feed back has been pretty good on this one.

    As for me, when I run into something like this, I just don't get back
    to them. But at my stage of business, work is no problem. I can
    understand your reluctance, if you live in a small community, though.
    Therefore, you may want to "kill two birds with one stone" You can
    tell the person that your are really, really busy. That you are
    working on a great big job and you don't know how long it's going to
    take for you to finnish. So, rather than putting them off, you'll do
    the next best thing. You'll refer them to someone who will be more
    than happy to do the job for them. Then give them the name of your
    best competitor or two or three . .....

    Now you can walk away contented knowing that you've done the best that
    you can, to help your business progress.
     
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