J
John
- Jan 1, 1970
- 0
Had a customer call with a problem. Panel appeared to be dialing out and
holding the line..(C/K236)
Tested this panel on another telco line at a different location and found
that it dialed the station, connected and and released without a problem
Told them it is a telephone company problem. Telephone company came out
and insisted the line is fine.
Returned and reinstalled the panel, same problem. Tried a different make
and model of panel, same problem.(Vista20P)
Put my butt set on the line. After dialing any number, there is a pause
before connecting and I can faintly hear 5 digits being dialed. Tried this
from outside of the house at the main box with all interior lines
disconnected, and get the same . I suspect the panels are hearing this as
an instruction and hanging on the line or redialling.
Is it possible there is some sort of remote dialer or line tap on this line,
on the telephone companies end? If so, would the service tech the telephone
company sends out know about it?
Any ieas would be appreciated.
john
holding the line..(C/K236)
Tested this panel on another telco line at a different location and found
that it dialed the station, connected and and released without a problem
Told them it is a telephone company problem. Telephone company came out
and insisted the line is fine.
Returned and reinstalled the panel, same problem. Tried a different make
and model of panel, same problem.(Vista20P)
Put my butt set on the line. After dialing any number, there is a pause
before connecting and I can faintly hear 5 digits being dialed. Tried this
from outside of the house at the main box with all interior lines
disconnected, and get the same . I suspect the panels are hearing this as
an instruction and hanging on the line or redialling.
Is it possible there is some sort of remote dialer or line tap on this line,
on the telephone companies end? If so, would the service tech the telephone
company sends out know about it?
Any ieas would be appreciated.
john