Z
Zac DeLesDernier
- Jan 1, 1970
- 0
All,
Some time ago there was a thread about VoIP phone service. Back
on November 29, I got an email from Napco that indicated that their
panels should work over most residential VoIP circuits, if properly
configured. Shortly thereafter, I signed up for Lingo. Having tested
my panel extensively, I can confirm that it seems to work fine. I've
pasted in Napco's tech note below.
Zac
NAPCO Tech Support
APPLICATION NOTE
NAPCO Gemini Controls Communicate Over VOIP
The NAPCO Gemini series of control panels can properly report signals to
central station over residential Voice Over Internet Protocol telephone
systems, in most cases. When used in this type of application, the
control panel must be configured to report to central station using the
Contact ID reporting format.
Please note that NAPCO has not performed extensive testing of all
broadband providers throughout theUnited States. This statement is based
solely on field testing to date, testing in the NAPCO lab and on field
reports from installation companies throughout the country.
NAPCO testing also shows that installation of a control panel on a VOIP
telephone system in some cases affects the reliability of remote
downloading to the control panel. Changes have been made in the latest
version of the NAPCO PCD-Windows Quickloader (V4.4 or greater) to
optimize downloading control panels over VOIP.
Please be aware of the following warnings:
* It is strongly recommended that all installations that communicate
to central station over VOIP telephone systems be thoroughly tested at
the time of installation to insure that all signals are received by the
central station. It is also strongly recommended that automatic
communication tests are performed at least once a week to insure ongoing
system integrity.
* It is strongly recommended that a back-up method of communication
be provided to insure that the system is capable of reporting signals to
central station in the event of a power failure that incapacitates the
broadband modem and router.
* It is recommended that the broadband modem and router are kept in
a secure location to avoid inadvertent disconnection by the subscriber.
* Always insure that the installation is properly line seized.
* Always insure that the POTS telephone lines have been completely
disconnected from the telephone wiring after the conversion to VOIP.
In summary, the recommended medium for central station alarm
transmission is a basic telephone land line. However, if VOIP is the
only method of communication available for a given installation, and the
warnings and recommendations above are addressed, NAPCO testing
indicates that the Gemini series control panels will communicate
properly to central station over VOIP.
Some time ago there was a thread about VoIP phone service. Back
on November 29, I got an email from Napco that indicated that their
panels should work over most residential VoIP circuits, if properly
configured. Shortly thereafter, I signed up for Lingo. Having tested
my panel extensively, I can confirm that it seems to work fine. I've
pasted in Napco's tech note below.
Zac
NAPCO Tech Support
APPLICATION NOTE
NAPCO Gemini Controls Communicate Over VOIP
The NAPCO Gemini series of control panels can properly report signals to
central station over residential Voice Over Internet Protocol telephone
systems, in most cases. When used in this type of application, the
control panel must be configured to report to central station using the
Contact ID reporting format.
Please note that NAPCO has not performed extensive testing of all
broadband providers throughout theUnited States. This statement is based
solely on field testing to date, testing in the NAPCO lab and on field
reports from installation companies throughout the country.
NAPCO testing also shows that installation of a control panel on a VOIP
telephone system in some cases affects the reliability of remote
downloading to the control panel. Changes have been made in the latest
version of the NAPCO PCD-Windows Quickloader (V4.4 or greater) to
optimize downloading control panels over VOIP.
Please be aware of the following warnings:
* It is strongly recommended that all installations that communicate
to central station over VOIP telephone systems be thoroughly tested at
the time of installation to insure that all signals are received by the
central station. It is also strongly recommended that automatic
communication tests are performed at least once a week to insure ongoing
system integrity.
* It is strongly recommended that a back-up method of communication
be provided to insure that the system is capable of reporting signals to
central station in the event of a power failure that incapacitates the
broadband modem and router.
* It is recommended that the broadband modem and router are kept in
a secure location to avoid inadvertent disconnection by the subscriber.
* Always insure that the installation is properly line seized.
* Always insure that the POTS telephone lines have been completely
disconnected from the telephone wiring after the conversion to VOIP.
In summary, the recommended medium for central station alarm
transmission is a basic telephone land line. However, if VOIP is the
only method of communication available for a given installation, and the
warnings and recommendations above are addressed, NAPCO testing
indicates that the Gemini series control panels will communicate
properly to central station over VOIP.
