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Use caution with UPS

Discussion in 'Electronic Equipment' started by Shanda, Aug 12, 2003.

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  1. Shanda

    Shanda Guest

    Hi all,
    A few weeks ago I picked up a Tek 465. When I recieved
    it the wonderfull people in BROWN (UPS) had dropped it on it's less
    then 300 mile journey to me. The CRT was broken as well as the outer
    frame of the front and back pannel had corners broken out of them. I
    filed a claim with them, now they refuse to provide me with any
    information on it. They will only provide info to the party whom I got
    it from. Is this !#^*/?& stupid or what!!!!
    So the moral of the story is,,,, if you must ship UPS,,, pack it
    good because if they break it your screwed.

    In search of a new shipper,

  2. Harvey White

    Harvey White Guest

    Yes, stupid. However, it's their policy. The person shipping (and if
    you go through a store offering shipping, it's them, not you) is the
    one to whom the damages are reported, and the claims made. You never
    got it, in a sense, so it's still his.....

    Hope that it was insured, because I have no idea how much it would
    cost to fix.


    Agreed... very much.

    Gotten very good results from fedx... more expensive, but very good
  3. Robert Baer

    Robert Baer Guest

    Basic insurance is $100 ("default" mode)...
  4. Grant Erwin

    Grant Erwin Guest

    I am *done* with UPS. They suck nowadays. I use FedEx or USPS. - GWE
  5. Fred Abse

    Fred Abse Guest

    The contract is between the carrier and the shipper.

    Standard throughout the industry, throughout the world.
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