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Thanks TI, Freescale

Discussion in 'Electronic Design' started by Robert Latest, Feb 19, 2007.

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  1. Last week I ordered a bunch of parts from a distributor but noticed the next
    day that I had forgotten some. Rather than cranking up our in-house
    purchasing red-tape department for another order, I just ordered the missing
    parts as free samples from TI and Freescale.

    The TI samples actually arrived ahead of the paid-for parcel.

    I wonder what the actual cost for the sample shipping is. The parts are
    nominally worth $20 and arrived in Germany FedEx priority from Texas. At no
    point during the ordering process did I leave the impression that I'm
    expecting to generate sufficient business for TI to at least break even on
    the sample shipment.

    Anyway, since they only have a sample order for but no "Thanks" form, I
    decided to use this group for that.

    robert
     
  2. Joerg

    Joerg Guest

    TI is excellent in that respect. Had the same with a client where all
    but one TI part was in stock at Digikey. The Digikey shipment arrived in
    two days which was quite good already. The TI samples arrived the day
    before! That blew everyone away because they were anticipating that we
    wouldn't be able to test the prototype until that opamp came in.

    Are you in Germany? Where about?

    I wrote to one of the app engineers with whom I was in regular contact
    at that time, hoping he'll pass that on to whoever should receive the
    thanks.
     
  3. mpm

    mpm Guest

    While "Thanks" certainly seem in order here, let me at least point out
    that (usually) getting the parts up-front during a design cycle isn't
    the problem.

    The problem comes later, when the manufacture either doesn't schedule
    enough on-hand for anticipated demand (i.e., 10-14 week lead times!!),
    or even worse, drops the product from production altogether. I for
    one believe that if you're going to be in the business of making
    semiconductors (or any material) - which others will rely upon in
    their design, you have no business obsoleting it for a least a few
    years.

    In related news, we've all had similar experiences with the switch to
    RoHS/lead-free, but at least for older parts, its understandable a new
    lead-free variety might not be profitable, and hence the part is
    retired.

    That said, I have been BURNED by FreeScale (and a few others) enough
    in the past that I will actually go out of my way to NOT specify their
    components in our designs. (I realize many parts are second-sourced,
    etc..). However, on-balance, we have found the experiences less than
    thrilling....

    I would note Maxim & Atmel are also very responsive when it comes to
    samples & truthful delivery times.

    -mpm
     
  4. John  Larkin

    John Larkin Guest

    If I request TI samples before about 3 PM, they'll be on my desk when
    I stagger in the next morning. The TI samples are actually shipped by
    Digikey.

    John
     
  5. JeffM

    JeffM Guest

  6. mpm

    mpm Guest

    I see your point, but my personal experience disagrees with the
    collective experience here....
    I have yet to see a Maxim advertisment or lead-time that wasn't "as
    advertised".
    If they say it's an 8-week lead, it usually is. And at least you can
    get them on the phone.

    A related, and perhaps more important point:
    How many times has Digikey (or others) offered a product in onesies-
    twosies and then a month or so later:
    Bam!! - You have to buy 3,000 pieces just to make minimum.?!

    There's your pig story.

    BTW, I'm not picking on D/K. They all do this (with slow-sellers, I
    guess?)
    It can be pretty aggrevating.

    -mpm
     
  7. Hamburg.
     
  8. Joerg

    Joerg Guest


    Nice city. I used to live near Cologne before moving to the US.
     
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