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Texecom Veritas R8 early instruction manual

Discussion in 'Security Alarms' started by Stephen, Apr 28, 2009.

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  1. Stephen

    Stephen Guest

    Does anyone have the earlier installation manuals for a Texecom Veritas R8
    system that was fitted in 1996 (when the house was built)? The details of
    the alarm within the control panel are as follows;
    Printed on the PCB: TEXECOM 1995 PC009-4
    Label on the chip: DF0029113 5/96
    Can it therefore be deduced from these that this version of the panel was
    designed in 1995 and manufactured in May 1996?

    I have obtained two PDF copies of instruction manuals. There are references
    on the back page of these instructions which are as follows:
    INS034-10 (dated for about 2000)
    INS034-12 (dated for about 2005)
    These are for versions of much later models and the circuit boards differ
    considerably. It appears some programming details also differ too.

    I require to change the engineers code and without it will have to perform a
    reset and then it appears I will have to reprogram the system after this. I
    don't have the engineers code as the company who installed the system and
    maintained it, before I purchased the house, won't release this to me. To me
    its like holding me up to ransom to pay them to service the system
    especially as they seem to be wanting a call out fee of £150 just to visit
    with more undisclosed charges after they get here. And that will be before
    they carry out a service which they say has to be booked two months in
    advance and will incur another fee with additional call out fees if anything
    found to be wrong in those two months. Seems like they're trying to make me
    pay for a couple of years they missed out on a service contract.

    I was also told by this company that they'd want £80 just to change the
    battery when they're around £20 to buy over the counter and 5 mins to fit.
    It was due to it having to be replaced within five years and I agree with
    this totally. The problem is that I changed the battery myself, after
    finding a workaround to silence the anti-tamper on the panel. But found that
    it had been serviced by this company seven years after it was fitted (the
    dates on the battery and a scruffy scrap of paper with servicing details)
    despite low voltage and ah readings noted. So the battery would not be out
    of date had it been changed correctly by them. recently closely watched an
    Engineer from the company do a service on a friends house and all he did was
    a walk test and only visibly looked at the battery (no test instrument
    used)! It hasn't inspired me with confidence over them.

    When I pressed the company on why they wouldn't issue me with the engineers
    number I was told that I'd then have access to all the alarms they serviced.
    One of the very reasons I want the number to be changed as well. Good
    security - not! Yes, I know you still need the user code but its still not
    good.

    Any assistance in obtaining an installation manual for my version of the
    alarm system will be greatly appreciated.


    Stephen
     
  2. MarkB

    MarkB

    2
    0
    Jul 17, 2009
    Texecom Veritas R8

    Did you get the manual you wanted.
    I do have a User Guide.
    My problem is that my outside box has started intermittently "chirping" loudly.
    Not the full alarm siren. Is this indicator of low battery or something?

    Mark
     
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