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Telular Telguard TG-1 & TG-4 Service Pricing

Does anyone know what the latest montly service costs are for the
Telular Telguard TG-1 & TG-4? I've heard the TG-4 is a bit more than
the TG-1. I was curious what the starting monthly service price was
before I purchased either one.

If someone might be able to email me at racerx90<remove
this>_at_<remove this>gmail.com a price list, that would be great.
Thanks!
 
D

Doug

Jan 1, 1970
0
Telguard sells the service to independent dealers who resell the service to
their customers, the rates charged to the end user will vary from dealer to
dealer, so you would have to ask the company who will be providing the
service what their rates are.

The company selling you the product or your monitoring service should be
able to help.

Doug

--
 
F

Frank Olson

Jan 1, 1970
0
Doug said:
Telguard sells the service to independent dealers who resell the service to
their customers, the rates charged to the end user will vary from dealer to
dealer, so you would have to ask the company who will be providing the
service what their rates are.

The company selling you the product or your monitoring service should be
able to help.

Doug


Doesn't Bass sell Telguard?
http://www.bassburglaralarms.com/telguard_alarms_276_ctg.htm
 
I knew you still had to buy underlying Alarm monitoring service from
someone, but I wasn't aware that you didn't buy the wireless (GSM)
service directly from Telular (since they had a page on their website
to register/activate the service.) I assumed it was directly from them
(obviously I was wrong.)

Does anyone one where I could get service from at a decent price? I
haven't got around to signing a monitoring contract with anyone yet
since I haven't quite finished installing the full system yet, but I
should be finished with it in the next couple of weeks so I'd like to
get this all setup in one shot if possible.

One other thing I want to make sure is that it's with a monitoring
service who won't change my programming (installers) code as part of
the monitoring service (or reprogram my panel.) I paid for everything
including my own time on doing the installation and don't want to get
stuck with a locked out panel if I decide to change services down the
road.

I'd be also curious generally what the prices run (on average) for a
service such as this so I know I'm not locked into an overpriced
service.

Thanks for the help (again!)
 
B

Bob La Londe

Jan 1, 1970
0
I charge 10.95 to 12.95 for cellular in additon to the monitoring
charge. For stand alone I charge based on the estimated traffic upto
29.95 for some locations. Since I usually do not sell to DIYs I have a
pretty good idea what the traffic will be when I setup the system.

The TG-1 basic charge is less, but its intended for sites with no phone
line and so the net cost could be much higher depending on the amount
of signal traffic. The TG-4 is the standard plug-in communicator to go
between a panel and a phone line and the net cost can be much less if
there is a lot of signal traffic as long as the phone line remains
operational.
 
C

Crash Gordon

Jan 1, 1970
0
In addition to what Bob said, most alarm companies will want the panel
locked during the time they are monitoring it for you (I do), so make sure
you have it in your contract with whoever you choose to monitor it, that
they will unlock it upon completion or termination of your contract (without
an additional charge). While I am monitoring an alarm system I don't want
ANYONE messing with the progamming, as it will be my liability whether a
signal gets through to us or not, and all my clients are aware of our
policy.




|I knew you still had to buy underlying Alarm monitoring service from
| someone, but I wasn't aware that you didn't buy the wireless (GSM)
| service directly from Telular (since they had a page on their website
| to register/activate the service.) I assumed it was directly from them
| (obviously I was wrong.)
|
| Does anyone one where I could get service from at a decent price? I
| haven't got around to signing a monitoring contract with anyone yet
| since I haven't quite finished installing the full system yet, but I
| should be finished with it in the next couple of weeks so I'd like to
| get this all setup in one shot if possible.
|
| One other thing I want to make sure is that it's with a monitoring
| service who won't change my programming (installers) code as part of
| the monitoring service (or reprogram my panel.) I paid for everything
| including my own time on doing the installation and don't want to get
| stuck with a locked out panel if I decide to change services down the
| road.
|
| I'd be also curious generally what the prices run (on average) for a
| service such as this so I know I'm not locked into an overpriced
| service.
|
| Thanks for the help (again!)
|
 
T

tourman

Jan 1, 1970
0
I think this is where there might be some confusion with terminology
(or not). Simply changing the installer code is not locking the panel
in any way, and is something that all companies do and that few would
argue is not necessary. But actually locking the panel with the
software lock is what is really meant when someone talks about locking
the board (certainly me....).

I think that some might be misinterpreting changing the installer code
with truly locking the board in some of the past discussions about
locking boards......

R.H.Campbell
Home Security Metal Products
www.homemetal.com
( Temporarily relocated to Florida)
 
C

Crash Gordon

Jan 1, 1970
0
I've been around for 20+ years I ain't goin anywhere...besides the rest of
my family knows the formula I use to create the codes.

And the worst case would be the same I have to do...hack 'em or buy a
replacement board. Sames I gotta do when I take over a Mo.. or Brinks system
:)



| Now what happens if you go out of business?
|
| | > In addition to what Bob said, most alarm companies will want the panel
| > locked during the time they are monitoring it for you (I do), so make
sure
| > you have it in your contract with whoever you choose to monitor it, that
| > they will unlock it upon completion or termination of your contract
| (without
| > an additional charge). While I am monitoring an alarm system I don't
want
| > ANYONE messing with the progamming, as it will be my liability whether a
| > signal gets through to us or not, and all my clients are aware of our
| > policy.
| >
| >
| >
| >
| > | > |I knew you still had to buy underlying Alarm monitoring service from
| > | someone, but I wasn't aware that you didn't buy the wireless (GSM)
| > | service directly from Telular (since they had a page on their website
| > | to register/activate the service.) I assumed it was directly from them
| > | (obviously I was wrong.)
| > |
| > | Does anyone one where I could get service from at a decent price? I
| > | haven't got around to signing a monitoring contract with anyone yet
| > | since I haven't quite finished installing the full system yet, but I
| > | should be finished with it in the next couple of weeks so I'd like to
| > | get this all setup in one shot if possible.
| > |
| > | One other thing I want to make sure is that it's with a monitoring
| > | service who won't change my programming (installers) code as part of
| > | the monitoring service (or reprogram my panel.) I paid for everything
| > | including my own time on doing the installation and don't want to get
| > | stuck with a locked out panel if I decide to change services down the
| > | road.
| > |
| > | I'd be also curious generally what the prices run (on average) for a
| > | service such as this so I know I'm not locked into an overpriced
| > | service.
| > |
| > | Thanks for the help (again!)
| > |
| >
| >
|
|
 
Actually, I think the monitoring pricing sounds reasonable for the
services. The problem I'm running into right now is that it doesn't
seem to be so easy to find anyone who wants to monitor it with the
Telguard TG-4. I've emailed 8 different alarm monitoring services now
and everyone who responded doesn't want to activate it with the
Telguard unit (at least those who have replied, there's still a few
that haven't replied yet.)

Honestly, it seems kind of weird as it's sold at several of the online
Security/Home Automation companies (and it seems like one of the
easiest solutions to install/configure), yet the alarm monitoring
companies they recommend either use AlarmNet or Uplink - but not the
Telguard systems.

Anyhow, thanks for the responses. Hopefully I can get this straightened
out (since I already bought the unit.)
 
S

spike

Jan 1, 1970
0
Actually, I think the monitoring pricing sounds reasonable for the
services. The problem I'm running into right now is that it doesn't
seem to be so easy to find anyone who wants to monitor it with the
Telguard TG-4. I've emailed 8 different alarm monitoring services now
and everyone who responded doesn't want to activate it with the
Telguard unit (at least those who have replied, there's still a few
that haven't replied yet.)

Honestly, it seems kind of weird as it's sold at several of the online
Security/Home Automation companies (and it seems like one of the
easiest solutions to install/configure), yet the alarm monitoring
companies they recommend either use AlarmNet or Uplink - but not the
Telguard systems.

Anyhow, thanks for the responses. Hopefully I can get this straightened
out (since I already bought the unit.)

I honestly don't think they care how the signal gets too the central station
as long as it gets there. you may just be giving them too much info and
they are obviously confused.
 
I agree with you 100%, but unless you're a dealer you can't activate
the service on it. :(

If I could do the activation myself and just pay for the monitoring,
then I could go just about anywhere like you said. Believe me, if I
knew how to go this route then I would.
 
C

Chingas

Jan 1, 1970
0
Fowler gets a donation from RLB and now he's
all nicey nice


It was only a matter of time before someone said it..........
 
C

Chingas

Jan 1, 1970
0
The problem I'm running into right now is that it doesn't
seem to be so easy to find anyone who wants to monitor it with the
Telguard TG-4. I've emailed 8 different alarm monitoring services now
and everyone who responded doesn't want to activate it with the
Telguard unit



Hence the dual-edged sword of going the DIY route. These products are
indented for use by monitoring resellers, not to end users. The
online parts-pusher doesn't want to tell you up front what obstacles
you'll face when actually putting these devices into service. You
might end up paying more than you would have if you just let an
installing dealer 'give' you the equipment and maintain it and monitor
it.
 
I

IOW, you lie.

Jan 1, 1970
0
Soon it will be Psycho Mike's turn, he'll redesign the goofyplace website
into a redirect to RLB's site :)


Then this is the sign..... Apocalypse is here.

wait for it.... wait for it.... doh!!!!
 
C

Crash Gordon

Jan 1, 1970
0
Maybe they don't have accounts with Telguard and don't want to open one for
just one account.




| Actually, I think the monitoring pricing sounds reasonable for the
| services. The problem I'm running into right now is that it doesn't
| seem to be so easy to find anyone who wants to monitor it with the
| Telguard TG-4. I've emailed 8 different alarm monitoring services now
| and everyone who responded doesn't want to activate it with the
| Telguard unit (at least those who have replied, there's still a few
| that haven't replied yet.)
|
| Honestly, it seems kind of weird as it's sold at several of the online
| Security/Home Automation companies (and it seems like one of the
| easiest solutions to install/configure), yet the alarm monitoring
| companies they recommend either use AlarmNet or Uplink - but not the
| Telguard systems.
|
| Anyhow, thanks for the responses. Hopefully I can get this straightened
| out (since I already bought the unit.)
|
| Bob La Londe wrote:
| > I charge 10.95 to 12.95 for cellular in additon to the monitoring
| > charge. For stand alone I charge based on the estimated traffic upto
| > 29.95 for some locations. Since I usually do not sell to DIYs I have a
| > pretty good idea what the traffic will be when I setup the system.
| >
| > The TG-1 basic charge is less, but its intended for sites with no phone
| > line and so the net cost could be much higher depending on the amount
| > of signal traffic. The TG-4 is the standard plug-in communicator to go
| > between a panel and a phone line and the net cost can be much less if
| > there is a lot of signal traffic as long as the phone line remains
| > operational.
|
 
D

Doug

Jan 1, 1970
0
Telguard charges its dealers a base rate for a set number of signals per
month, additional signals incurr additional charges that are billed to the
dealer. I can understand a monitoring station's reluctance to monitor a
Tellular unit when they have little control over its use, in the event a
unit sends hundreds of signals in a given month, then they will be on the
hook for those charges which they would have to try and recover from a
customer who may balk at paying the charges and switch to another monitoring
station.


Doug

--
 
Doug-

Thanks for the clarification on this. It makes a lot more sense to me
now based on your explanation on why a lot of the monitoring services
aren't so eager to adopt and use the Telguard system. You think this
would be hurting Telular's business given the potentially cost
prohibitive model they use which essentially makes it more difficult
for new monitoring services to sign up new customers. You would think
they'd want to try to grow their business by making it easy to bring on
new dealers and customers.

I guess my best route right now is probably to sell the two TG-4 units
I purchased (actually, it was cheaper to buy 2 - don't ask! ;) and look
into a different cellular backup solution. My issue is that a lot of
the systems I've seen out there don't really allow for both primary
phone line connection and backup cellular protection (I'm not so sure I
feel comfortable relying on just one method of notification right now.)
What's even worse is I'm still seeing a lot of the analog based systems
being pushed right now (excess inventory?) which doesn't make a lot of
sense to invest in right now given the plan to phase out the older
analog communication starting in 2008 (or near future.)

There were a few monitoring services I talked with that offer the
Uplink system, but I'm not so sure its the new GSM based AnyNet one or
the older CellemetryXG systems. The other drawback to AnyNet is that
you need to add a serial port to your system in order to gain CID
notification (I'm already using the built-in serial port on my Caddx
NX-8e for the DVR/broadband monoring.) I really liked the Telguard
system since it was essentially a plug and play design by connecting
in-line to your RJ31X jack.

Also, I agree with a previous comment made regarding the difficult of
implementing a Cellular system for the DIYer. This definitely is
becoming more of a challenge than I thought. I would have gladly went
the professional route if I could get a system I liked, but
unfortunately I had a bad experience with the local guy that made me
re-think doing the alarm installation myself. This is the main reason
for starting down the DIY path in the first place.

Thanks again for the help everyone!
 
R

Robert L Bass

Jan 1, 1970
0
I think this is where there might be some confusion with terminology
(or not). Simply changing the installer code is not locking the panel
in any way, and is something that all companies do and that few would
argue is not necessary. But actually locking the panel with the
software lock is what is really meant when someone talks about locking
the board (certainly me....).

I think that some might be misinterpreting changing the installer code
with truly locking the board in some of the past discussions about
locking boards......

Bob,

It depends varies with the panels you are using. Napco panels are "code-locked" by default. There's a different 6-digit master
code on each panel. The code is printed on a label affixed to the board cover which protects the uProcessor. By removing the label
and failing to give the customer a programming access code, the dealer has effectively locked the client out.

We order replacement chips for customers whose panels have been locked by the installing dealer. At least with Napco the customer
has a way to get control his own system if the alarm company tried to pull a fast one.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-866-1100
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>
 

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