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SquareTrade

Discussion in 'Electronic Repair' started by UCLAN, Feb 15, 2007.

  1. UCLAN

    UCLAN Guest

    Anybody got info on the "SquareTrade" warranty service? I bought a new
    VCR on ebay, and have been getting emails about a $19.99 3-year extended
    warranty. Are they legit?
     
  2. bz

    bz Guest

    They sound like spammers (you didn't request or authorize them to e-mail you
    did you?).

    Do you really want to do business with spammers?

    See the Boulder Pledge.
    http://en.wikipedia.org/wiki/Boulder_Pledge




    --
    bz 73 de N5BZ k

    please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
    infinite set.

    remove ch100-5 to avoid spam trap
     
  3. It depends on your definition of legit.

    If the seller is good you don't need it.

    If the seller is bad it won't help.

    BTW, Radio Shack once offered me a $5 warranty on a $1 mouse pad.
     
  4. UCLAN

    UCLAN Guest

    The initial email was sent by the selling vendor as an agent for
    "SquareTrade."
    As a rule, NO! But I don't *really* consider email from a vendor
    I purchased a product from as SPAM. This seems to be organized by
    ebay.
     
  5. UCLAN

    UCLAN Guest

    The seller of a product is rarely involved with warranty service,
    especially when the product was purchased mail-order. The manufacturer
    is responsible for warranty satisfaction.
    $19.99 for a 3-year warranty on a VCR seems like a good deal depending
    on the terms. I read the Service Agreement at SquareTrade's site, and
    I am not impressed. Too many loop-holes for them.

    That is why I asked for others opinions on what type of a company they
    are (ie. do they constantly use these loop-holes?)
     
  6. bz

    bz Guest

    Was it from the vendor that sold you the product? If so, it is probably
    'legal spam'.
    or someone harvested your e-mail address from ebay?





    --
    bz 73 de N5BZ k

    please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
    infinite set.

    remove ch100-5 to avoid spam trap
     
  7. I know of no happy SquareTrade customers. In and of itself that isn't enough
    to condemn them but still . . . .
     
  8. UCLAN

    UCLAN Guest

    Ah, but do you know of any *unhappy* SquareTrade customers? Or do you
    just not know ANY SquareTrade customers, period?
     
  9. UCLAN

    UCLAN Guest

    Nothing quite that sinister.

    Ebay marketplace vendor "ABC" sells a product. A few days after
    receiving the product, consumer gets email from vendor "ABC" saying
    "...have we got a idea for you." Methinks "SquareTrade" has a deal
    with multiple marketplace vendors on ebay.
     
  10. My own experience with ST and the experience of those I have contacted has
    been universally dissatisfactory.

    YMMV. But don't count on it.
     
  11. bz

    bz Guest

    So ebay appears to be a spammer supporter. [unless you checked a little
    'spam me for free' box when you joined ebay or when you bought from vendor
    "ABC".{you should NOT have to UNCHECK any boxes, they should default to 'do
    NOT spam me' and require an affirmative action on your part to check them}]

    Permission to e-mail me is NOT transferable nor open ended.

    If I give company ABC permission to mail me, it is limited to products that
    THEY sell and that I have told them I am interested in hearing about.

    If they ASSUME I want any email from them (or their 'associates'), other
    than directly related to my particular order, that will be the LAST order
    they ever get from me.

    I use 'tagged' email addresses or use 'www.spammotel.org' to generate a
    unique address so that I KNOW to whom the address was given.

    If they missuse it, they 'abuse' my trust and I want nothing more to do
    with them.

    If we make clear to ALL vendors that we will act this way, they WILL get
    the message and stop spamming.



    --
    bz 73 de N5BZ k

    please pardon my infinite ignorance, the set-of-things-I-do-not-know is an
    infinite set.

    remove ch100-5 to avoid spam trap
     
  12. UCLAN

    UCLAN Guest

    In which alternate reality do you reside?
     
  13. UCLAN

    UCLAN Guest

    Specifics? What did you experience?
     
  14. Guy had the ST symbol on his listings, but refused to negotiate at all and
    the amount was less than $25 so I saw no point paying $25 for more 'help'.

    http://groups.yahoo.com/group/Bad-eBay-Sellers/ has more tales.

    I got together with other unhappy 'customers' and drove him off eBay.
     
  15. Hi!
    What you needed to do was to figure out how to get six replacement mouse
    pads out of the deal.

    (Yes, I'm kidding.)

    William
     
  16. Hi!
    I've seen a lot of things sold on eBay by sellers that use SquareTrade
    services. I've even bid on a few, and so far it seems that there is
    *nothing* SquareTrade won't put a warranty on. Two notable items I've
    purchased come to mind as having carried an offer for SquareTrade
    warranties--an IBM 8507 CRT display and a ~1988 era IBM M-ACPA sound card.

    How they think they'd replace either item--or even offer "reasonable"
    replacement price--is beyond me. I would say they certainly have a pretty
    good chance of using those loopholes.

    William
     
  17. UCLAN

    UCLAN Guest

    That is a beef with a vendor, not with SquareTrade. My original
    question remains.
     
  18. Everyone was PO'd at ST for the total lack of interest. ISTM it was a just a
    way for eBay to pass the buck but do nothing except maybe make more money.
    They are slightly better now I'm pleased to say.


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