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Spectra

Discussion in 'Security Alarms' started by Paul, Jun 14, 2005.

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  1. Paul

    Paul Guest

    Hi there

    Anyone have any dealings with the Spectra, 1728 panels (Paradox)

    Ive recently tried to take one over (existing client in a new house) and its
    been locked out. (installer locked) which cant be defaulted by the normal
    method. This is fine, but ive been told by tech help that even the suppliers
    cant default the panel and we will have to replace the pcb (Im in Australia
    by the way)

    Surely Paradox would do something dumb like have no back door into their
    systems. Even if we have to pay an unlocking fee. Replacing the pcb seems a
    bit stupid to me.

    Paul
     
  2. Frank Olson

    Frank Olson Guest


    There is no "back door" to a locked-out Paradox panel other than a hardware
    reset which only a favoured few know how to do. In Canada those are "Action
    Jackson", and Bob Campbell. In the US, it's Jim Rojas. (Of course there's
    always the manufacturer as well). In Austrailia, I'd suggest talking things
    over with your local Paradox rep. I'm sure they must provide a similar
    service "down under" somewhere... :))
     
  3. Paul

    Paul Guest

    The distributor in Austraila told me that not even they can do a reset if
    installer lockout has been programmed.

    The customer had to buy a new Pcb and throw the old one away.

    Paul
     
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