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Sony SPP-A941 Trouble

Discussion in 'Electronic Repair' started by Penny, Oct 19, 2003.

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  1. Penny

    Penny Guest

    HI, I've had this cordless for two years and it just stopped working (2
    months after the warranty expired). When I pick it up it gives four short
    beeps. The manual said it could be the base setup wrong, the handset too far
    from the base or to replace it so the phone could reset the random security
    code. I tried all and nothing worked. I tried a new battery and the same
    thing happened. The answering machine and base work fine. When I replace the
    handset it says charging but it doesn't show in use when I pick it up.

    Can anyone help?? Should I just get a new one?

    Thanks
     
  2. Jerry G.

    Jerry G. Guest

    This can be a problem with the receiver/transmitter section, and or with the
    uPC in the handset or base. This would be difficult for you to test and
    diagnose the fault without the proper tools to determine where the failure
    is. You have to have a way to measure what is going on, or to substitute
    the devices involved to make a determination.

    The Sony factory service in our area has a flat rate service for these
    phones. I found however, that after a few years, it pays more to replace
    these phones than have them serviced. Their flat rate service over here is
    $70 no matter what the problem is. Most of the time, they replace the
    circuit board involved, and then re-dump the matched software back in to the
    new board. Most of their models, use a matched handset-base combination.
    This is part of their security. This is the reason why on many of their
    models, a handset from one phone may not work on another base.

    I also tell people to take an extended warranty with these phones,
    especially if it is not expensive. Sometimes they fail because of being
    dropped too often, or go through some abuse. Usually with the extended
    warranty, some of this type of abuse may be overlooked. Infact, I have
    several cordless phones myself, and they've failed a number of times.

    --

    Greetings,

    Jerry Greenberg GLG Technologies GLG
    =========================================
    WebPage http://www.zoom-one.com
    Electronics http://www.zoom-one.com/electron.htm
    =========================================


    HI, I've had this cordless for two years and it just stopped working (2
    months after the warranty expired). When I pick it up it gives four short
    beeps. The manual said it could be the base setup wrong, the handset too far
    from the base or to replace it so the phone could reset the random security
    code. I tried all and nothing worked. I tried a new battery and the same
    thing happened. The answering machine and base work fine. When I replace the
    handset it says charging but it doesn't show in use when I pick it up.

    Can anyone help?? Should I just get a new one?

    Thanks
     
  3. Jim Adney

    Jim Adney Guest

    I don't know if this applies to your Sony, but it works on my other
    brand.

    Sometimes these receive on various frequencies and the handset and
    base have to be resynced to the same frequency. They can come out of
    sync if the battery goes dead and the handset "forgets" where it's at.

    Try removing the power from the base station for 5 minutes and then
    plugging it back in. The power up cycle sometimes initiates a fresh
    re-syncing which will bring them back together.

    -
     
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