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Sony Handycam DCR-DVD300

Discussion in 'Electronic Repair' started by Marie, Jul 19, 2005.

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  1. Marie

    Marie Guest

    My husband received the above as a Christmas gift in 2003. It worked fine
    for about a year and half. We used it now and then.

    I went to get it out the other day. It had not been touched about for a
    month since last use, and been left on the dresser stored in the Sony bag.
    When I turned it on, the black screen came on; no video. (The lens cap was
    taken off first.) We could not see anything through the viewfinder or LCD
    display. We tried recording, and it only recorded the black screen. We
    checked the disc. We checked everything on the handycam and tried the
    solutions on Sony's website for this black screen problem to no avail.

    We read online that other people were experiencing a similar black screen
    problem with their SONY TRV product. Basically, they babied it, used it now
    and then, and then after a year or so, this black screen problem occurred.
    This seems exactly our problem, too. They think it's a factory manufacturing

    So, what do you think? Are we SOL? I already have contacted Sony. They gave
    me the steps to try to resolve (which we already tried before e-mailing
    them) and referred me to the repair site that gave a quote of $269 due to
    out-of-date warranty.

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