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Discussion in 'Security Alarms' started by mikey, Feb 4, 2006.

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  1. mikey

    mikey Guest

    Heard VoIP for the first time today. It should make troubleshooting a lot
    easier. I knew right away when customer answered the phone when I called
    (failed test last night) what the trouble was.
    VoIP sounds like shit. The guy uses the line for business too and it was the
    most annoying conversation I've endured since tin cans and strings. What
  2. Mark Leuck

    Mark Leuck Guest

    Thats not typical Mikey, most of the time you can't tell if someone's using
  3. mikey

    mikey Guest

    Frequency response? HA! thin to say the least, no low end at all,
    intermittent echo, sounded like half duplex too (if that's the right term),
    I speak, I clobber him, he speaks, he clobbers me... (maybe that's what
    you're referring to as fading, I found it more abrupt like too tight a noise
    gate. I felt like we should be saying "over" Perhaps there was a problem
    with the line but I resisted those damn digital cell phones for as long as
    I could for the same reason. Quality.
  4. mikey

    mikey Guest

    I dunno, Mark. I'm thinking I've heard this before and just thought it was
    a digital cell phone. It's a step backwards. In a medium where the
    only sense available is audio, quality should take precedence.
    The telcos. can give you 15KHz lines on a pair of wires.
    I think the standard voice line is what 4KHz, you think that VoIP crap comes
    anywhere near that?
  5. A.J.

    A.J. Guest

    I have VOIP and that's exactly how it is like on my line. It's really fully
    duplex but when both parties are talking at the same time, you can't really
    make out what the other party is saying exactly and that's when there is no
    other network traffic going on either. Don't think it's got anything to do
    with my internet connection either because I have a 7MB down and 1MB up
    connection with QoS enabled, with the telephone adapter infront of my
  6. The other problem with Voip is that it can slow down your netwrk data you
    are sending particularly vonage i have seen it with commercail service .
    the regular T1 provided service were a channel bank is used the voice
    quality is excellent but it can play hell with alarms faxes etc.
  7. Matt Ion

    Matt Ion Guest

    Your experience is atypical to most of the VoIP users I know. I have
    heard these issues (echoes, sounds like you're underwater, etc.), but
    only very rarely. Of course, when you ARE talking to someone who's line
    is working well (and I can almost guarantee you, you have without
    realizing it), you'll never know the difference.

    Keep in mind that the technology is relatively new, and the very simple,
    very cheap broadband boxes most people are using for it are just that:
    simple and cheap. They're obviously not going to have the same level of
    error-correction and other such "filters" that enterprise-level systems
    will have.

    avast! Antivirus: Outbound message clean.
    Virus Database (VPS): 0606-0, 02/04/2006
    Tested on: 2/5/2006 11:29:15 AM
    avast! - copyright (c) 1988-2005 ALWIL Software.
  8. Keep in mind that the technology is relatively new,
    I've been using VoIP for quite a while now. I tried one of the
    cheap services and it was just that. Voice quality ranged from
    OK to extremely poor. Service was terrible. The company was

    We switched to a higher quality, professional VoIP service
    several months ago. We now use VoIP telephone instruments with
    built-in PABX functionality and a high-end auto-attendant service
    provider. The difference is like night and day.

    Vonage and similar services from AT&T and the like are probably
    OK for residential users. For business use we needed a better
    system. I now have 17 "lines" split into two hunting groups, the
    ability to handle two incoming and one outgoing calls per station
    simultaneously. All of this runs on three (and soon five)
    virtual PABX stations, each in a different location. We can
    conference between multiple inside and outside parties, transfer
    calls from within and outside the United States while I'm in
    Brasil, etc.

    I can also preview or scroll back through Caller ID history with
    name and calling location. This comes in very handy in the event
    of an occasional dropped connection, which does still happen now
    and then due to fluctuations in DSL service.

    I've found that one of the important keys to a successful VoIP
    application is reliable bandwidth. DSL makes a huge difference.
    I have half-T1 at all but one location and it is much better than
    cable. Even though cable advertises higher bandwidth, it is very
    irregular, causing that "underwater" sound you mention, lots of
    dropped calls, etc. Business grade DSL is expensive but it's
    well worth the cost when your business depends on it.


    Robert L Bass

    Bass Burglar Alarms
    The Online DIY Store
  9. When did you get phones in Canada?
  10. Mark Leuck

    Mark Leuck Guest

    Sometime after indoor plumbing

  11. R.H.Campbell

    R.H.Campbell Guest mean I can get rid of my outhouse in the back yard ??


    I choose Polesoft Lockspam to fight spam, and you?
  12. Doug L

    Doug L Guest

    I think he means you can stop pissing in your own backyard, sorry I meant

    Doug L

  13. Frank Olson

    Frank Olson Guest

    Robert L Bass wrote:

    Still no 800 number?? Don't you think the new owners of your "old digs"
    are getting tired of receiving your mail?? Tsk!!!
  14. Frank Olson

    Frank Olson Guest

    That's OK... I use the neighbour's pool.
  15. mikey

    mikey Guest

    Oh jeeze, here we go... Amuricans still think they invented the thing,
    next we'll hear they invented baskeball too.
  16. Bob La Londe

    Bob La Londe Guest

    That explains why my fish keep dying.

    Bob La Londe

    LocalNet dialup IMO is a criminal organization.
    Have not used them in years but they continue to bill me.
  17. Joe Lucia

    Joe Lucia Guest

    I use a VOIP digital keyset at home that connects to my Inter-tel AXXESS
    phone system at the office. I work at home often and no one (including
    me) could ever tell I was on a VOIP link (using a DSL connection). I
    have no idea how well the vonage stuff works though.

    I've had dealers run into customer with VOIP trying to get the alarm
    system to communicate over it. The only way I've heard it works it if
    you use the old Pulse formats, which we Monitoring Centers frown upon
    thse days because it ties up our lines longer. But, it Can work without
    dealing with Internet Communicators or Radio.
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