Simon 3-Adding handheld touchpad

[avatar00]

Hi,

I am trying to add a handheld touchpad to my new Simon 3 alarm system.
When I press Add, then Sensor/Remote, I get the voice prompt "function
unavailable". Does anyone know how I can enable this function. The
system was installed by an ADT reseller.


Thanks,

avatar00

 

[Mark Leuck]

You aren't using installer code 1 or 2, your trying to do it with the master
code

 

[avatar00]

Thanks very much for such a speedy response. I assumed this was the
problem, I tried the factory default of 4321. No luck. I guess this
leaves me at the mercy of the installer.

Do you have any other suggestions?

Thanks again

 

[Mark Leuck]

Thanks very much for such a speedy response. I assumed this was the
problem, I tried the factory default of 4321. No luck. I guess this
leaves me at the mercy of the installer.

Do you have any other suggestions?

Thanks again

I would suggest you leave adding devices such as that to the installer

 

[avatar00]

Thanks for your advice.

 

[Karl Magnus]

Thanks very much for such a speedy response. I assumed this was the
problem, I tried the factory default of 4321. No luck. I guess this
leaves me at the mercy of the installer.

Do you have any other suggestions?

Thanks again

Yea, Throw that garbage (Simon 3) in the garbage and buy a real system.