Samsung and AT&T U-Verse HDMI error?

[Keith]

All:
I just got off the phone with an AT&T U-Verse customer support person. I told her that an error
message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image
-- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this
message.
She told me to get some component cables. What are they and does that mean that I cannot get
HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my
den. No such errors in the front den.

Keith Lee

 

[Sofa Slug]

All:
I just got off the phone with an AT&T U-Verse customer support person. I told her that an error
message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image
-- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this
message.
She told me to get some component cables. What are they and does that mean that I cannot get
HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my
den. No such errors in the front den.

Keith Lee

Although AT&T SHOULD be able to provide you with a problem free HDMI
connection, this may actually end up being a non-issue. Both HDMI and
Component inputs (not composite - that connection is for SD only) will
provide you with an HD picture. Component connections use 3 RCA cables,
color coded red-green-blue, and/or labeled Y-Pb-Pr.

HDMI is technically capable of a better picture than Component, but
because U-Verse (& other cable providers) typically deliver a compressed
picture, the source material may not be of high enough quality to where
HDMI will make a difference over Component. You may actually get a
higher quality picture via the Component connections, since the
Motorola/Cisco boxes apparently have a black level problem with HDMI.

 

[[email protected]]

All:
I just got off the phone with an AT&T U-Verse customer support person.
I told her that an error message was displayed on my TV in my back
bedroom. It stated that it could not show the HDMI image -- either
U-Verse error H1005 or H1006. Even though the TV image showed fine
underneath this message.
She told me to get some component cables. What are they and does that
mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back
bedroom and a Samsung UN32B6000 in my den. No such errors in the front
den.

Keith Lee

It sounds like a handshake issue. That's when you are using
an hdmi cable and the tv has trouble connecting to the device
on the other end. I'll bet that's why the csr suggested using
component cables. Those carry video in hd, but not the audio.
You would need to use an audio cable with the component cables.
Do a search on your tv model and the uverse box. You may find
an easy solution for the problem.
Chip

 

[RickMerrill]

All:
I just got off the phone with an AT&T U-Verse customer support person. I told her that an error
message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image
-- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this
message.
She told me to get some component cables. What are they and does that mean that I cannot get
HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my
den. No such errors in the front den.

Keith Lee

HDMI cable carries a protocol between the two ends asserting that they are allowed to
talk to each other. It is conceivable that your tv or the cable box is unwilling
to show it! This may explain the advice from the support person.

As others have said,
Component cables have no such fol-de-ra and will transmit anything.

HDMI carries audio. Using Component cables you have to add audio, I think.

 

[RickMerrill]

yup!

It is conceivable that HDMI could deliver audio but you would still have to use
Component for the video. If the HDMI negotiation is rejected, do you get audio or nada?

 

[Keith]

Rick:
I usually get both but sometimes I also get the error message as well. I guess I will have to try different
HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you.

Keith Lee

 

[[email protected]]

Rick:
I usually get both but sometimes I also get the error message as well.
I guess I will have to try different HDMI cables to see it that is it.
Any HDMI cables you would recommend? Thank you.

Keith Lee

I doubt it's the cable. Have you done a search with your
television model number and the box that it is connected to?

Chip

 

[David]

wrote in message

Rick:
I usually get both but sometimes I also get the error message
as well.
I guess I will have to try different HDMI cables to see it that
is it.
Any HDMI cables you would recommend? Thank you.

Keith Lee

When this happened to me once, I just reset the Uverse receiver
and all was well. Unplug it for 10 seconds, or press and hold the
power button for 5 seconds or so.

David

 

[RickMerrill]

wrote in message


When this happened to me once, I just reset the Uverse receiver and all
was well. Unplug it for 10 seconds, or press and hold the power button
for 5 seconds or so.

David

I agree: it should not depend on the cable itself (all HDMI are really the same).

Unplugging and reseating can "fix" many things.

 

[John McWilliams]

Rick:
I usually get both but sometimes I also get the error message as well. I guess I will have to try different
HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you.

The ones that cost $110!

Seriously, anything on Amazon between a buck and ten bucks should do fine.

 

[John McWilliams]

Pffft:

http://www.musicdirect.com/product/87492

Aaaah, now we're talkin'! The 16 footer is $2,600! Hooooo-Aaaaaah.

 

[John McWilliams]

Bah Humbug. Only $229 for a 2 meter HDMI cable? That's for
cheapskates. Real audiophiles buy nothing but the best and most
expensive.
<http://www.audioadvisor.com/prodinfo.asp?number=AQHDMIDIA&variation=2>
$1,394.75 for a 2 meter cable is more like it. It comes with a 72VDC
bias to do something to prevent dielectric absorption which allegedly
causes distortion. I like the "long-grain copper". I didn't know
copper has grain.

Copper?? Copper! Hah. It's gotta be long-grained silver or nothing.....
But I do like the price they're getting for mere copper.... must be over
$10,000 a pound...