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RFC : Which electronics device vendors have the best and worst websites?

Discussion in 'Electronic Design' started by PeteS, Aug 7, 2006.

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  1. PeteS

    PeteS Guest

    I'll rate TI as 'most improved' over the last 3 years. Still has a ways
    to go, but useful.

    ST Micro - sucks

    National - useable

    Motorola derived:

    ON Semi - about the same as the old Mot SPS - useable but with quirks.

    Freescale - you better know what part you want before you even hit the
    site.

    Xilinx - See Freescale, especially if you're looking for an appnote
    referenced in another document: e.g. Xapp[some number] - do a search
    and it won't turn up - you'll have to list all the app notes by device
    to find it.

    Linear Tech - pretty good but suffers from the 'Xilinx' problem above.

    Microchip. Slick, but sometimes too clever for it's own good.

    Panasonic - too much javascript and flash - hard to find things

    Vishay - just like the company - bloated and no-one knows what product
    should be listed where. Badly needs a x-ref back to the original
    companies (as that's what we often know the parts as).

    AMP - not bad as connector companies go
    Molex : ditto

    I'll leave the rest of the starting positions to others :)

    Cheers

    PeteS
     
  2. PeteS

    PeteS Guest

    A few more

    Philips : unresponsive javascript everywhere. Great content if you can
    wait for it.

    Broadcom : You need an NDA before you can even find out what they make.
    Website (sans NDA login) reads more like a press release.

    Coilcraft. Very easy to navigate. registration required for samples a
    separate matter.

    Cooper-coiltronics (part of Bussman). Hard to find something based on
    loose parametrics. OK for standard products.

    Murata : pretty easy to use. Sometimes difficult to find specialist
    parts. Menus don't match products very well.

    Intel. We make Pentiums. Finding anything else (especially older stuff)
    is difficult.

    Micron. An example of how it should be done, even though they use
    javascript extensively. Easy to use, good links.

    General Semi. Looks like it was designed in 1990 and has yet to be
    updated.

    Cheers

    PeteS
     
  3. Joerg

    Joerg Guest

    Hello Pete,
    Plus the wait for the stupid stock quote. I don't want to buy their
    stock anyhow. They do not seem to understand what packet latency is and
    how that affects their overseas customers. Or in some cases the
    customers they could have had. But I guess after them having auctioned
    off their semi biz this is all water under the bridge now.
    This is actually a blessing because 90's style web sites are among the
    fastest. 80's style are even better. The best ever IMHO was Sabre when
    it was still strictly ASCII based. Today I find and book all flights
    online but it has never been as easy and fast as Sabre was able to do that.

    BTW I don't quite agree with the TI site being "improved". It's worse
    than before, often goes down here in the west and I hate waiting for
    pictures like that kid in front of a big TV and all this non-essential
    fluff.
     
  4. PeteS

    PeteS Guest

    I will confess to detesting the over-use of flash and javascript -
    slows everything down for no good purpose. If a vendor requires java,
    they don't get my business.

    TI has improved, but I certainly agree they've reduced that impact with
    the fluff.

    Cheers

    PeteS
     
  5. Don't get me started.

    Some general notes:

    (1) I can't speak for everybody, but as a techie, I'm not very
    intersted in seeing 1280 x 944 pictures of some cute female of
    indeterminate ethnicity smiling at a handful of your products. How's
    about you strike a deal with www.hotbabes.com: you won't put up front
    pages with 70% skin, and they won't diffuse any silicon wafers.

    (2) We really could not care any less how your company is organized.
    If you're organized as "Sales", "mature products", "Neewer products",
    "old products", do NOT put up those as choices. We usually don't know
    and dion't care whether you consider the 2N6112 new, old, or mature.
    We just want to see the specsheet, availability, and prices.

    (2.5) Similarly if your op-amp group is organized into twelve different
    sub-groups. WE DONT CARE. We just want to find an op-amp. Don't make
    us try to guess whether you consider a LF356 "MOS", "Bi-CMOS",
    "HIGH-SPEED", "LASER-TRIMMED", or "burnt-orange package".

    (3) We should not have to drill more than 2 levels deep to find
    anything.

    (4) We should be able to tell if we're making progress toward our
    goal. For instance, on the HP site, you can click for minutes or more
    and loop back to where you were, and never get down to the page you
    want.

    (5) Please, please let us do a parametric search. And make it
    somewhat useful. So many parametric searches are self-contradictory
    and non-sensical. And maybe outsource some bodies in India to
    proofread the tables? Waaay too many op-amps are listed with offset
    currents in amps instead of picoamps.

    (6) It's no longer 1985 when Internet Explorer took exponential time
    to render a table with more than 15 lines in it. At least give us the
    option of looking at 200 op-amps on one bleepin page.

    (7) Don't be coy. Dont' make us drill down 6 levels, register at your
    site, view several flash animations, before you tell us you havent made
    any of this IC in the last 5 years, and we have to order 50,000 minimum
    and wait 16 weeks. (Maxim and a few others, take note).

    (8) Try a really simple test. Try using Google to find something on
    your site. If Google is better at searching your site than your
    internal search feature, think what this means. (HP, and others, you
    know who you are).

    (9) Tiny inscrutable icons are, inscrutable. Maybe you think it's
    cute to have a purple squiggle mean "only available in Cucamonga". The
    rest of us dont.

    (10) If you've gone to the trouble to scan or otherwise put up a
    datasheet, splurge and use at least one square inch of screen space to
    put up a large button labeled in at least 18 point bold font "VIEW
    DATASHEET". Maybe come up with an industry standard for this, so we
    don't go crosseyed reading the whole bleepin page trying to find what
    to click on to see then dang thing.

    Whew!
     
  6. Luhan

    Luhan Guest

    I go to DigiKey first - they do a good parametric search. Then I take
    their link to the vendor's sight or just grab the datasheet.

    Or, I do a Google search for the part designation plus 'pdf'.

    Luhan
     
  7. Luhan

    Luhan Guest

    Once I find the part I want, I try Mouser and Jameco for the best
    price...

    Luhan
     
  8. Philips have sold their semi side.............


    martin
     
  9. Joerg

    Joerg Guest

    Hello Luhan,
    That's what I also increasingly do. Digikey delivers datasheets faster
    than almost any of the manufacturer's site. The result? I mostly spec in
    what Digikey has in stock and the clients order the whole chebang right
    there at Digikey. After that it's up to the purchasing agents but by
    then the BOM will be almost cast in stone.

    Hey, EU manufacturers, are you listening?
     
  10. Well Said,
    just too add:

    Get Sample now:
    Get Pricing now:
    Who Has Stock Now:

    Even
    "Skype a human" Now:


    martin
     
  11. neil

    neil Guest

    <snip technical stuff>
    I looked at the Clarks Shoes site the other night.
    Very artistic, but made me dizzy, and found it very difficult
    to find things. So confused I had to send a "grumpy old man"
    email to them. Received a polite reply to say they usually
    have positive feedback. Went to the Schuh site and found
    stuff very easily and bought there.
    cheers,
    Neil
     
  12. John Larkin

    John Larkin Guest


    Intersil is all Flash. I suppose they don't want to be bothered by
    customers.

    And I really hate the sites that just give you a long list of pdf
    datasheets without a clue as to which one might be the thing you can
    use.

    John
     
  13. Well, Digikey does have an okay parametric search, except:

    (1) Usually the monst important parameter to me, at least for
    transistors, the voltage rating, is the last box, always off screen to
    the right.

    (2) Their "flavor" box is mostly misleading and contradicting.
    Example for transistors, the choices are like "NPN", "PNP", "NPN/PNP",
    "Audio NPN", "General purpose NPN", "NPN-plus-resistor", "Darlington
    NPN". Think of all the overlaps there.

    (3) When doing a prototype I don't care about items that are either
    not in stock or quantity 1000 minimum. Likewise when specing for a
    production run, I don't care to see the high prices for quantity one.
    How's about an option to choose up fron which to surpress?

    (4) I suspect few buyers care at first if the case style is gray
    TO-220 or dark gray TO-220. How about a simpler package list where we
    don't have to click on 17 items just to select the generic TO-220
    style? Same with smd and to-92
     
  14. PeteS

    PeteS Guest

    Which is a shame. Intersil was a true leader in low power - indeed at
    one time they _defined_ low power.

    Although I started this thread from a comment by Joerg for fun, I fully
    intend to point my vendors at it (maybe others will !) to educate them
    into what we (who actually decide what gets designed in) want to see,
    and what we _dont_ want to see.

    Cheers

    PeteS
     
  15. JeffM

    JeffM Guest

    Whew, indeed. Let's hear it for George!
    Maybe some good employees read Usenet
    and will cut & paste that post into an email to their bosses.
    ....and it couldn't hurt to include Pete's posts as a guided tour.

    The obvious question is
    "Isn't there a Design Review Board for these things?"

    As far as I know, there is a massive void
    where there should be a Web page entitled
    "What to Do Before Paying Your Web Developer".
    Y'know--stuff like a W3C compliance check,
    having some customers actually try the site....
    ....and you'd think they'd want to get the folks they are trying to SELL
    to
    involved earlier.
     
  16. You want the DESPAIR routine:

    Data and
    Engineering Samples
    Price and Availability
    Information Request
     
  17. PeteS

    PeteS Guest

    Yep - but you still (today I checked) hit a Philips site. Maybe the new
    owners will make it better (not holding my breath, though)

    Cheers

    PeteS
     
  18. PeteS

    PeteS Guest

    Perhaps a simple 'Engineers want information they can use, not pretty
    pictures of your latest $(product vision)' might help them.

    Cheers

    PeteS
     
  19. Joerg

    Joerg Guest

    That's a common problem, also with mfgs. They all seem to assume that we
    have those DVD player boxes with the wide screens.

    True. Same as that "pick your market sector" nonsense that some semi
    mfgs place in front of the meat.


    I do care, big time. If something isn't in stock I check with other
    distributors. If it ain't there either the red flag goes up. That is
    typically a sign of significant procurement troubles down the road and I
    don't want to leave that kind of aftertaste with the purchasing agents
    of my clients.
    Once I ordered chips and they came in purple packages. Yech...
     

  20. Maybe they should have just sold the website.......


    martin
     
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