RCA TV Guide+ in Demo mode

[SteveP]

Any one heard of a problem with an RCA TV with the Guide Plus system going
into continuous demo mode and can not find a way to take it out. When the
TV is first powered on it comes up with a screen talking about a demo plug
to remove by the consumer. I can't find where a plug used to be, the TV is
4 years old and never had this problem. If you try to go into the Guide+
setup it goes straight to the demo again and won't let you go to the setup
screen.

So now I get a green box ad floating on the screen all the time to "Try the
new Guide+ Demo"

Any suggestions?

Thanks

 

[techdrive]

If you can give me the model number and chassis number that will help.
These can be found on back of the set. The chassis number will start with
"CTC". -Mike

 

[Art]

Gemstar Assembly