Q2770 Prima 27" T.V.

[Dani]

Got a call out of town on this one. Plug it in, works fine, but all
front buttons
do nothing, & remote also does nothing. Remote is fine, works another
set,
nothing spilt on unit, & buttons "feel" like their clicking as far as
the customer
is concerned. Relay clicks, just after plug in, so it's not stuck. I'm
a Prima
Authorized Tech, & call Tech support, & he said...troubleshoot it
yourself!
He gave me no idea on what it could possibly be! Unreal service! I know
what
it might be, but I don't have a spare EEPROM, & Micro, & just wanted a
bit
of advice before I go out of town for a cheapy T.V., that most shops
won't even
take in! Ideas, anyone? Thanks, Dani.

 

[daylia]

Hi I have the same problem as you, my tv button will not work and the remote is not working at all do you have any idea where I can get a replacement remote