Responses to Frank and Asimov follow, along with a few more general
observations.
Franc Zabkar said:
From an Earthlink technician, September, 2003:
--------
1. Go to Control Panel
2. Double click Dial-Up Networking icon.
3. Click the Connection icon. Right click to display "Properties." Choose
"Properties."
4. Click through General, Configure, Connection, Advanced.
5. Uncheck the box next to "Use Error Control." Click OK
6. Click "Options."
7. Click "Bring up terminal window after dialing. Click OK. Click OK.
8. Double-click the Connection icon.
9. Click the Connect button. Type user names and passwords as needed.
Under normal circumstances, after the login information has been transmitted,
you will see a message that says, "... starting PPP session." If you see a large
amount of "garbage" characters underneath this line, then most likely there is
some sort of interference on the phone line. Try connecting a different phone
cord from the wall to the computer. If you are using a splitter, try the
connection without the splitter. Contact your local phone company to conduct a
test of the lines.
-----
Six months ago I did indeed get a large amount of "garbage" characters.
Ultimately an Earthlink tech. and I blamed it on changing weather conditions
over a week-long period in my area. This past winter I didn't have the
disconnect problems I have today. I did another phone line check as described
above recently and again got a lot of garbage characters.
snip
Tell them you are having trouble sending/receiving faxes. The telco is
not obliged to provide "computer" grade phone lines, only voice and
fax.
Noted. Thanks.
Query the modem's last call diagnostic report, as described elsewhere
in this thread.
Okay.
Per your other post that talked about obtaining the last call diagnostic report:
I am using the directions at
http://www.modemsite.com/56k/x2-hyperterm.asp and
http://www.modemsite.com/56k/usehyper.asp
to try to obtain this but so far no luck. I'm having problems at about step 5 of
the first site. But I'm unfamiliar with a lot of what exactly this is doing, so
I'll keep studying it, experimenting and trying.
Asimov:
I saw your comment about dirty RJ phone connections and will look into this.
Also, I understand about not telling the phone company I'm having modem
problems. Just say I hear noise and echoes on the phone line...
Going back to another conflict in this thread, and for what it's worth:
While my professional technical experience is not specialized to computer
hardware design, I do have power plant experience. I absolutely agree with those
saying that a computer power supply improperly electrically sized (e.g. watts
rating too low) may very well
cause computer freeze-ups. When a power source is overloaded, its output voltage
will
fall and potentially to a point that equipment it feeds will not operate
properly. Transients will be different and potentially detrimental when the
power supply is undersized. And so forth. I can't believe anyone with a real
technical background seriously disputes this.
With a PSU now twice the size of the original one, I am not getting the freeze
ups I used to get before. Before, I had to tread carefully before bringing up a
few applications simultaneously and quickly, due to seeing lock-ups before. Or I
avoided doing this at all. Now it seems I can start up as many applications as I
would ever want, as quickly as I want, and I do not get lock-ups.
Re the operating temperature of the CPU: Of course Ricky and others are right
that an overheated CPU (or other accessories) may detrimentally affect overall
computer
performance. Supercooled conductors are not being installed in certain, larger
electrical power applications just to waste money, and so forth. I'm not even
countenancing the one (I think) post that claims otherwise.