Connect with us - experiences / shipping costs?

Discussion in 'Hobby Electronics' started by Robbo, Mar 16, 2008.

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  1. Robbo

    Robbo Guest

    Has anyone any experiences with

    PCB pricing looks good and comments from other users are positive. On their
    site the shipping costs are not very specific - yes I know they can't be
    exact, indicative would be good...

    I'm a bit wary fo FEDEX / UPS shipping costs, I've seen $100+ charges for a
    small packages from US -> Aust. Any experiences / gotcha's or customs / duty
    issues incoming to Aust.

  2. Yep, I've used them quite a few times now for my own personal projects
    and have been recommending them.

    Prices are very good, service (technical and sales) is excellent,
    quality is good, and they have a big range of production options. For
    instance I got a black solder mask with gold plate and 0.5mm thickness
    no problems. No problems with slots, cutouts, and other special
    requests. If they have any technical queries/problems they email you
    straight away.
    I've even had them make a front panel for me, no problems at all.

    They deliver on the exact day they say they will.
    They gave me exact costing, as part of the checkout process from
    They recommend DHL and it has cost me $19.50 each time (tiny boards in
    a small bubble wrap packet).
    You can combine jobs and pay the one postage no problems, it's all
    part of the automatic cart system.
    I used Fedex once thinking it might be quicker (it's not) and that
    cost me $24.38
    I'd recommend DHL.
    No problems with customs or anything else. You get a tracking number
    too, which they email you when it ships.

    They are brilliant, ordering PCB's really is just like using a
    shopping cart.

  3. Robbo

    Robbo Guest

    Cheers Dave - exactly what I wanted to hear! :)
  4. UPhuel

    UPhuel Guest

    I've been using them regularly for over a year. No problems or hassles, very
    reliable and do an excellent job.
    On one occassion the made my 200 boards with green solder mask, I'd ordered
    white. No problem, within 7 days they had delivered the 200 with white
    solder mask - no charge for replacement boards or delivery.
    Easy to deal with.
  5. I've also used them many times now, maybe 20 times. They have been
    absolutely fantastic.

    Small problems to date:

    1. Selected no overlay on their web but the boards came with overlay. I had
    to pay for a second batch but they gave me $50 off the next order.

    2. FedEx can ship the parcel in 3 days but the local driver does not know
    where my building is, so I now use DHL or UPS.

    3. Their ISP seems to be rather unreliable. The website can be down for days
    on end. (It was down yesterday, and no email communications worked)

    4. Watch out for the Chinese holiday periods.

    But good points far outweigh the bad:

    1. Cheap
    2. Quick
    3. Great quality
    4. lots of finish options
    5. Accept protel pcb files
    6. electrical testing of all boards
    7. pretty much always on time
    8. they ask me questions if something does not look quite right.
  6. Robbo

    Robbo Guest

    Thanks for the feedback Phil. I'm going to use them.
  7. Robbo

    Robbo Guest

    Ordered! Delivery is scheduled for March 29th which is a Saturday - I opted
    for DHL - does any one know offhand if they deliver on the weekend or does
    delivery roll over to the next business day - Monday?
  8. Normally it rolls over.
    But you can get weekends if you pay extra and pre-arrange it I
    Keep us updated!

  9. Robbo

    Robbo Guest

    That was a quick reply! I just want to make sure I am around on delivery
    day - it can be a pain trying to catch up with couriers (and I don't think
    they like it either.....)

    I'll post an update / review after I receive the boards. Thanks Dave.

  10. I get all my stuff delivered to the front desk receptionist at work,
    much more convenient!
    Gotta be careful with couriers at home addresses, many of them will
    charge you extra if they can't deliver.

  11. Robbo

    Robbo Guest

    Final on as a supplier:

    Boards turned up on time (Monday AM), tracked from China to Oz via DHL
    tracking number etc.
    Vacuum packed with dessicant.
    Quality looks good (2 layer, 1 silk basic board).
    Price was v/good.

    1st one built works fine - I'll use them again.
  12. I have not actually measured the holes I've got, but based on expected
    fit, they are near enough to my specified finished hole size.

    They (not so) clearly expect you to provide a finished hole size, as
    the majority of manufacturers do.
    After Chinglish translation I think you'll find that "You could"
    should be "You should" in the stated paragraph.

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