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OT (Slightly) ZoneAlarm Problem

M

Mark Fergerson

Jan 1, 1970
0
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?

Tried their online help?

What browser?

What about cookie, images, popup etc. settings?


Mark L. Fergerson
 
J

Jon

Jan 1, 1970
0
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?
Regards,
Kral
 
M

Martin Riddle

Jan 1, 1970
0
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?
Regards,
Kral

My current(and working) version is 5.5 something. I've heard that some versions didnt work well.
What does the zone tab show?
Go to a command prompt and type ipconfig /all , what does that say?

Cheers
 
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?
Regards,
Kral


Have you tried tinkering with the firewall settings? I set mine on
"High" for both cases (off the top of my head I think it's Internet and
Intranet, I'm at work right now and don't have it in front of me).

Then again, I use a dialup connection. When having my laptop talk to
my desktop machine by wireless connection, they won't talk unless the
firewall settings are either at "Medium" or "Low".

Then again, what do I know. I didn't write the software, and maybe
even *I'm* using it wrong for the wireless connection.

The Madman
 
Q

qrk

Jan 1, 1970
0
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?
Regards,
Kral

If your using XP, isn't the built-in XP firewall enough?
Software firewalls like Zone Alarm are generally troublesome. You
don't say what sort of connection you have, but if your on a
high-speed connection, use a hardware firewall. Dlink, Linksys, and
others make nice little boxes. I see some DSL and cable modems have
built-in firewalls these days. You can set outgoing blocks on ports
135-139 and 6660-6669 (TCP and UPD) which prevents some viruses
calling outside your network and causing more problems for others or
you.
 
J

JeffM

Jan 1, 1970
0
If [you're] using XP, isn't the built-in XP firewall enough?
Mark (qrk)

No. The main reason for having a software firewall
is to block EGRESS traffic.
XP's "firewall" doesn't filter outbound packets.
 
R

Robert

Jan 1, 1970
0
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!
I've tried doing a clean re-install and disabling the Windows XP
firewall. Here's my configuration:
~ Windows XP Professional Service Pack 2
~ ZoneAlarm Pro
~ Version 5.1.033.000
~ Tru Vector Version 5.1.033.000
~ Driver Version 5.1.033.000
Any suggestions?
Regards,
Kral

When you install it weren't you given a choice about how paranoid to be? If
you select the most paranoid of the settings you can block everything on
your computer from getting out to the Internet.

Under the Zonealarm Control Panel -> Firewall -> Main Tab -> slide the
Internet Zone Security slider to "Medium". Do the same for "Program
Control" -> Main -> "Program Control" Slider

Robert
 
F

Frithiof Andreas Jensen

Jan 1, 1970
0
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed".

"A website" meaning "Every website" or "A particular website (smut, of
course)" - in the latter case Zonealarm probably works, in the first case
the settings are wrong.

PS:

I use a separate Hardware firewall - having the all the defences in the one
leaky basket that is windows is a waste of time and effort. Might as well
not bother with firewalls in that setup - the intrusion will with 99%
probability be via HTTP and after that you will not have a firewall anymore.
 
M

Mark Fergerson

Jan 1, 1970
0
Jon said:
I have a problem with Zonealarm. When I try to access a website, I get
the message "Page Can not be Displayed". Disabling ZoneAlarm fixes the
problem. However, this defeats the purpose of having a firewall in the
first place!

I'm using the free version, and I'll assume the paid version is
similar enough for this to work.

When ZA blocks something it logs what it did and what program/process
was doing the Bad Thing that triggered it.

Turn ZA on, and Open ZA's Control Center and click Alerts and Logs.
In the Main tab, make sure Alert Events Shown is on and under advanced,
that archiving is on.

Then try to access one of these "undisplayable" pages (set your
browser window size so that ZA stays visible).

If an alert doesn't come up to tell you why ZA blocked the site,
check the log to see what ZA did when you tried to access the page. You
may need to look under both programs and firewall on the Alerts and Logs
page.

It may be something as simple as an active-X or Java control, media
player, or other plugin trying to fire up that you told ZA wasn't
allowed to run on your machine via the internet. You may not be aware
you so instructed ZA to do this; look at your settings under Program
Control -> Programs.

Wait; is this _some_ websites, or _all_ websites? At the top of the
Control Center is a padlock; is it open or closed? If closed, click the
Main tab in Program Control and check your Automatic Internet Lock settings.


Mark L. Fergerson
 
J

Jon

Jan 1, 1970
0
Thanks to all for your responses. Ironically "Zonelabs.com" is one of
the sites that I can't display with ZoneAlarm running. Most
legititmate websites are unreachable. For example a Google search of
"Tulips" results in the "Cannot display page" message, unless Zonealarm
is disabled.

Jon
 
J

John Doe

Jan 1, 1970
0
Jon said:
Thanks to all for your responses. Ironically "Zonelabs.com" is
one of the sites that I can't display with ZoneAlarm running.
Most legititmate websites are unreachable. For example a Google
search of "Tulips" results in the "Cannot display page" message,
unless Zonealarm is disabled.

Sounds like a virus.

Go here for a comprehensive, free virus scan.

http://security.symantec.com/sscv6/default.asp

I think it's really very good for free, without the overhead of a
real-time virus scanner. They advertise their products on the
results page without pop-ups.

Good luck.
 
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