I'm doing �in the middle of a major home renovation now, including
totally new electrical/ structured wiring panel �and was wonderingif
anyone could recommend some good online dealers to talk to about
spec'ing out an alarm system.
Thanks!
http://www.bbbwestflorida.org/commonreport.html?bid=41001663
Bass Burglar Alarms
4883
Sarasota, FL
Telephone: (941)-1100
Fax: (941)0448
www.basslaralarms.com
The BBB reports on members and non-members. If a company is a member
of the BBB, it is stated in this report
BBB Definition:
report - A summary of activity reflected in a company's BBB file.
Includes basic business background, BBB membership information, and
Bureau complaint activity over the previous three years. Also reports
may include any known government actions, advertising issues or other
information that results from activity conducted by the BBB.
.
Principal: Mr. Robert L Bass, Owner
Customer Contact: Mr. Robert L Bass, Owner - (941)-9747
File Open Date: June 2002
TOB Classification: Electric Equipment-Service & Repair, Fire Alarm
Systems, Security Control Equipment, Sys/Monitor
BBB Membership: This company is not a member.
Additional DBA Names
Bass Home Electronics
Customer Experience
Based on BBB files, this company has an unsatisfactory record
BBB Definition:
unsatisfactory record - A company has an "unsatisfactory business
performance record" with the Bureau is based on the experiences
reflected in BBB files. This file condition results when the company
has failed to resolve or respond to complaints, repeatedly failed to
respond or resolve issues in a timely manner, failed to resolve the
underlying issues for a pattern
BBB Definition:
pattern - More than 2 complaints involving the same allegations
usually within 12 months that are significant in relation to the
company's size and volume of business.
of complaints, failed to honor their commitment to mediate or
arbitrate disputes or honor mediated agreements or arbitrated
decisions, failed to substantiate, modify or discontinue false
advertising claims that are challenged by the BBB, or failed to
discontinue unauthorized use of the BBB name and logo, a Federally
protected trademark.
with the Bureau due to unanswered complaints. The company has
resolved
BBB Definition:
resolved - The company resolved the complaint issues.
some complaints presented by the Bureau, however, the Bureau did not
receive a response to other complaints
BBB Definition:
other complaints - This refers to complaints from individuals or
businesses that do not fall under a specific category.
.
When considering complaint information, please take into account the
company's size and volume of transactions, and understand that the
nature of complaints and a firm's responses to them are often more
important than the number of complaints.
The Bureau processed a total of 28 complaints about this company in
the last 36 months, our standard reporting period. Of the total of 28
complaints closed in 36 months, 9 were closed in the last year.
Delivery Issues
BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered
merchandise.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
9 - Company resolved
BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the
BBB.
1 - Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
4 - Company failed to respond to the BBB to resolve or address
the complaint issues.
Customer Service Issues
BBB Definition:
Service Issues - Claims of alleged delay in completing service,
failure to provide promised service, inferior quality of provided
service, or damaged merchandise as a result of delivery service.
BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer
service, including personnel's failure to provide assistance in a
timely manner, failure to address or respond to customer
dissatisfaction, unavailability for customer support, and/or
inappropriate behavior or attitude exhibited by company staff.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
1 - Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address
the complaint issues.
Product Issues
BBB Definition:
Product Issues - Claim alleging a product does not meet the
expectations of the complainant, including defective merchandise.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
2 - Company failed to respond to the BBB to resolve or address
the complaint issues.
Refund or Exchange Issues
BBB Definition:
Refund or Exchange Issues - Claim of alleged failure to honor
company policy or verbal commitment to provide refunds, exchanges, or
credit for products or services.
Resolved
BBB Definition:
Resolved - The company resolved the complaint issues.
6 - Company resolved
BBB Definition:
resolved - The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to the
BBB.
2 - Company addressed the complaint issues. The consumer failed
to acknowledge acceptance to the BBB.
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address
the complaint issues.
Issue Not Defined
No Response
BBB Definition:
No Response - The company failed to respond to the complaint.
1 - Company failed to respond to the BBB to resolve or address
the complaint issues.
Additional Addresses, Telephone Numbers, Fax Numbers, and Web
Addresses
Additional Addresses
2291 View Cir
Sarasota, FL 341-6929
Additional Phone Numbers
Tel: (941)-9747
Tel: (877)8900
Tel: (941)-3167
Additional Fax Numbers
Fax: (941)-9747
Additional Web Addresses
www.home-autoon.us.com
www.securityystems.us
Industry Tips
Safe & Sound: Securing Your Home
Home Fire Protection
