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Odd DVD Problem, RCA TV/VCR/DVD 27F500TDV

Discussion in 'Electronic Repair' started by Brad, Dec 23, 2005.

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  1. Brad

    Brad Guest


    I have an RCA TV/VCR/DVD combo, model 27F500TDV (mfg Nov 2003) in my
    shop. When you try to play a DVD, a message, "Incorrect Disk" occurs. I
    also tried a home made DVD which has home videos recorded on the disk (same
    message). Note: I tried 3 other DVDs (same message). However, audio CDs will
    play just fine. Note: I cleaned the lens, which already looked very clean.
    Inside, everything is very clean.

    If I replaced the DVD player assembly, will this fix the problem?

    Thanks in advance, Brad

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  2. Maybe it means incorrect region? That wouldn't explain the problem with
    home-burned discs though...
    I'd start with a good cleaning. I doubt the DVD assy. would be
    available, but it might need a new laser - expensive..
  3. none

    none Guest

    Most likely if the laser will read cd's it's fine.
    Like he said it could be a matter of region or it might be a bad or
    corrupted bios.
    Might try RCA(Thomson??) and see if you can get a copy of the bios to
    reflash it with.(usually gone by putting it on a cd, then loading it
    in the player and rebooting the unit.
    Alot of the time manufacturers use an actual dvdrom drive in their
    players. Check and see if the drive tray is a modular unit, if so look
    on it top to bottom and see if you can find a manufacturer's label
    with mod# and bios version.
  4. Arfa Daily

    Arfa Daily Guest

    On the contrary, I see many different players across my bench, and failure
    to play DVDs, whilst correctly playing CDs, is almost invariably due to a
    faulty optical block.

  5. Dave D

    Dave D Guest

    I disagree. Many DVD players now use a dual laser- infrared for CDs and
    visible red for DVDs. It is very possible the DVD laser is failing and the
    CD laser is good. Especially given that the DVD laser is far more likely to
    have a lot of hours behind it and the CD laser will in many cases be
    virtually unused on a DVD player.

    Even on a single laser DVD player it may be possible that a bad laser
    /optical block might cause a DVD disc to not play when a CD works fine as
    the two formats place different demands on the optical block.

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