Moose Z1100 Problems

[[email protected]]

Hi all:

We have a Moose Z1100 (Series I) that we hope to have monitored. It
was monitored until a while ago when our alarm company went out of
business. The alarm system seems to work fine except that when we
plug the panel into the phone jack, our whole phone system goes dead
(no dialtone.)

Anyone know if this is a common failure mode? Is this a fixable
problem? Any thoughts you have will be greatly appreciated!!

--Z

 

[Nick Lawrence]

Hi Z...

Possibilities:
defective RJ31X telephone jack.
telephone cord is not connected to the correct terminals of the Z1100.
defective telephone cord.
incorrect type of telephone cord.
Z1100 needs power-off/on reset.

Might be other things... give me a call (number is on the website link
below, use x2) and I'll be happy to discuss them.

Nick
http://911Alarm.com
(oh, yeah, we monitor nationwide, including the Z1100)

 

[[email protected]]

Thanks for the relpy, Nick!

I assume that the telephone jack is connected correctly. This system
had been monitored in the past, and when activated, the Cops showed
up. (Although, I suppose a connection may have come loose since
then.)

Also, the phone company had to come and repair some lightning damage
to their lines nearby. One possibility is that lightning could have
fried something, right?

I'll try to cycle the power when I'm at the building this weekend.
I'll let you know if it works...

Thanks,
--Z

PS: We haven't chosen a monitoring company yet. If we can get this
thing working, we may give you guys a try!

 

[Doug]

There may be nothing wrong with the system, its possible your phones go dead
because the alarm panel is trying to communicate with a central station, its
normal for the panel to seize the phone lines when communicating (or
attempting to communicate) with a central station. If your alarm company
went tits up then their central station receiver line may have been
disconnected. Your alarm will normally attempt to communicate about 8 times
before giving up and reconnecting your phone line. If you leave the system
plugged in for 15 minutes or so, then the phones may start working again.

Doug

 

[alarman]

Thanks for the relpy, Nick!

I assume that the telephone jack is connected correctly. This system
had been monitored in the past, and when activated, the Cops showed
up. (Although, I suppose a connection may have come loose since
then.)

Also, the phone company had to come and repair some lightning damage
to their lines nearby. One possibility is that lightning could have
fried something, right?

I have had lightning strike near a couple Z-1100's that I monitor. It opened
a foil trace fusible link on the right hand terminal/mounting strip. Easily
replaceable, if that's the trouble. I may have one laying around if you want
to e-mail me.
[email protected]
js

 

[alarman]

There may be nothing wrong with the system, its possible your phones
go dead because the alarm panel is trying to communicate with a
central station, its normal for the panel to seize the phone lines
when communicating (or attempting to communicate) with a central
station. If your alarm company went tits up then their central
station receiver line may have been disconnected. Your alarm will
normally attempt to communicate about 8 times before giving up and
reconnecting your phone line. If you leave the system plugged in for
15 minutes or so, then the phones may start working again.
Doug

If that is the case, you can try turning off the main power switch at the
bottom of the left hand terminal/mounting strip. Once that is off, the panel
can not seize the line, but your phones will still work.
js

 

[Nick Lawrence]

Yes, lightning could be a player in this.
Good luck.
Nick

 

[Robert L Bass]

Also, the phone company had to

come and repair some lightning damage...

Bingo! That's almost certainly the problem.
Here's how to find out.

1. Switch off the panel power using the
black slide switch on the lower left.
2. Loosen the four hex-nuts which hold
the main circuit board in place.
3. Remove the main circuit board by
gently pulling on both sides.
4. Remove the two small nuts which
hold the small right-hand circuit board
in place.
5. Pull the board out and examine the
solder traces on the rear, close to the
top. There are maze-like patterns of
solder there which act as sacrificial
fuses. When lightning hits the phone
line these traces blow up instead of
the main circuit board.

If the traces are blown you can follow
the point where they break off and bypass
them with a small wire. Otherwise you
have to replace the small circuit board.
Unfortunately, they stopped making those
boards years ago so swapping one out
isn't an option (unless Jim Rojas has one
in his garage).

One possible other solution: The original
manufacturer, Moose Products was sold
and the line eventually phased out.
However, Wade Moose' new company,
ELK Products might be able to source a
replacement board. If you can't get it
fixed by Tuesday (this is Easter weekend)
let me know and I'll ask if they can help.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Robert L Bass]

Many posters here are fond of the Z1100...

I can't speak for anyone else but I would say
I *was* fond of the Z1100. For its day it was
an advanced panel -- a good workhorse for
residential and even mid-size commercial
jobs.

They were easy to program, flexible and
IMO well designed. However, the technology
has advanced way beyond those days and
now it's an antique.

That said, if it can be made to continue
working without much expense or too much
trouble, it's worth saving. It lasted this long
for a reason. Moose built strong panels.

If you have a Z100 panel, all he probably
needs is the right side PCB which is behind
the main circuit board. You could thrown in
main panel as well just in case but IME the
majority of times when a Z1100 gets zapped
only the side board gets fried.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>

 

[Crash Gordon]

work through it man you can do it...have a cup of java...take a deep breath
and relax...if you still have problem call your MA sponsor.



|
| | > Hi all:
| >
| > We have a Moose Z1100 (Series I) that we hope to have monitored. It
| > was monitored until a while ago when our alarm company went out of
| > business. The alarm system seems to work fine except that when we
| > plug the panel into the phone jack, our whole phone system goes dead
| > (no dialtone.)
| >
| > Anyone know if this is a common failure mode? Is this a fixable
| > problem? Any thoughts you have will be greatly appreciated!!
| >
| > --Z
|
| ...must resist commenting....must resist commenting...boat anc....no must
| resist....
|
|

 

[[email protected]]

Well I took apart the circuit boards as you detailed. Sure enough,
the back side of the right sub-board is fried! Black. Toasted. I
doubt any amount of solder & wire will be able to fix it, so it looks
like I need a new board.

I'd greatly appreciate any help finding a replacement sub-board.
Hopefully Mr. Rojas or Mr. Moose can help. Also, it sounds like
another guy that replied may have on old one, if it's not fried, too.
(Or if he hasn't sold it as a boat anchor.)

Thanks!!!!
--Z

 

[[email protected]]

Hi Roland, thanks for the reply and the offer for help. I have
determined that it's the right-side circuit board that's the problem.
If you haven't already trashed it, (or if its not currently chained to
your boat, keeping it from drifting), I would be very interested if
you would consider shipping the boards to me. I hope we can work
something out...

Thanks,
--Z

 

[Jim]

Hi Roland, thanks for the reply and the offer for help.  I have
determined that it's the right-side circuit board that's the problem.
If you haven't already trashed it, (or if its not currently chained to
your boat, keeping it from drifting), I would be very interested if
you would consider shipping the boards to me.  I hope we can work
something out...

Thanks,
--Z




- Show quoted text -

Please take this to E-mail.

This is not a message board.

 

[Robert L Bass]

I checked with ELK (nee Moose) Products and as I expected they have none of the old sub-panels left. 8-zone replacement panels and
keypads are relatively inexpensive. If you'd like to discuss that possibility, give me a call.

--

Regards,
Robert L Bass

=============================>
Bass Home Electronics
941-925-8650
4883 Fallcrest Circle
Sarasota · Florida · 34233
http://www.bassburglaralarms.com
=============================>