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Monitoring to the Max $225/Month

S

SecurityNovice

Jan 1, 1970
0
Spoke with a company last week who is paying $225.39 in MONTHLY monitoring
fees to one of the big boys. I almost fell off my rocker. I asked three
times if it was for a quarter or a half year.. Nope, per MONTH!
 
J

J Barnes

Jan 1, 1970
0
Sounds like they have a service agreement

James
 
S

Stanley Barthfarkle

Jan 1, 1970
0
SecurityNovice said:
Spoke with a company last week who is paying $225.39 in MONTHLY monitoring
fees to one of the big boys. I almost fell off my rocker. I asked three
times if it was for a quarter or a half year.. Nope, per MONTH!



That's nothing... when I worked for the largest National co as a commercial
sales rep, we regularly "resold" services to existing accounts when a new
business moved in, and often charged $10k/yr+ for
monitoring/maintenance/fire alarm inspections for very large company owned
security/fire/cctv/access control systems, such as a large manufacturing
facility or warehouse. Had several new accts that cost us $100k plus (our
cost) to install, with customer payments for lease & services well over
$10k/yr.

There were also lots of old Wells Fargo systems that had been priced at 3 to
4 times what they should have been, and when our company bought them out, we
continued to charge the same fees.

Made 60% of the first year ANSC (annual service charges) per 5 yr contract.
Made boatloads of money, 'til we caught up with all the "out of service"
company-owned commercial accounts.

I'll bet the amount you are speaking about includes maintenance, and
probably includes much more than a standard "security" system. We never
charged more than $30 for monitoring an individual system, unless it had a
UL certificate, and then it was about $60. At least 90% of our commercial
accts included maintenance, since all company-owned commercial equipment had
mandatory maintenance and/or inspections built into the ANSC.
 
B

Bob La Londe

Jan 1, 1970
0
SecurityNovice said:
Spoke with a company last week who is paying $225.39 in MONTHLY monitoring
fees to one of the big boys. I almost fell off my rocker. I asked three
times if it was for a quarter or a half year.. Nope, per MONTH!


Sounds like a big place. My highest single premise account per mont is
113.88. Totally leased, OC reports supervised, cell backup, service
included. He has another split premise that is actually two seperate
systems for 75 and 85 respectively so that "site" draws $160 apx per month.
Same level of service.

No big deal. A lot of new guys and small companies tend to look at the low
basic cost of monitoring and then undersell themselves. Don't do it. You
can't afford to give your customers the quality of service they want if you
do.
 
M

Mark Leuck

Jan 1, 1970
0
SecurityNovice said:
Spoke with a company last week who is paying $225.39 in MONTHLY monitoring
fees to one of the big boys. I almost fell off my rocker. I asked three
times if it was for a quarter or a half year.. Nope, per MONTH!

It depends on what exactly they are monitoring
 
O

Okitoki

Jan 1, 1970
0
As a monitoring automation developing company, I can say just one
thing: Greatly done!

As you all know we are now in the 21st century. The more we try to go
out and "sell" our systems the more competition we will be confronting.
But if we try to sell our "services" this is what is going to put us
one step ahead. So the more customer orientated services we give the
bigger projects we will be able to collect thus leading to higher
monitoring charges.

For example: We setup a monitoring station in South Africa. A bank
wanted to have two partitions, 1 for the banking division and 1 for the
safes downstairs. They wanted to open and close the safe ever 45
minutes of each hour (Safe opens at 09:00 and closes at 09:45, opens at
10:00 and closes at 10:45, etc. upto 17:45). This way they can be sure
that the safe is regulated by the security guard throughout the day.
The bank system is also backed up by private security guards that
charge onsite within 3 minutes of an alarm. Just this one branch is
paying around 800-900$US per month for this service. But it really is a
great way to make money!

Generally the monitoring companies decline such requests meaning a loss
of greater money due to there system being insufficient.

So to conclude, I think they are getting extra service which is great
for both the customer and the CMS.

Take care
 
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