LCD TV Buyers Beware...

[[email protected]]

Do not buy from digitalgear on Ebay!

I bought a Sharp Aquos 32" (LC-32G4U) from them over the phone (not on
EBay directly) and the TV turned out to be defected. It's simply not
working and has a little dent on the right speaker. However, they
insist it is new and will not take it back until I talk to Sharp. Also,
I thought I bought a 5-year extended warranty but the owner (Mr.
Stevens) said it was a 4-year Platinum with 1-year manufacture warranty
that made it a 5-year.

Since I didn't buy it off Ebay (major mistake), I can't leave any
negative feedback on the site to warn people and have to do it here.
Take my advise and stay away from them.

-Linus

 

[George]

Just a few questions. Why would buying it on eBay have helped, aside from
negative feedback? Most internet sales sites are rated on ePinions or some
other buying site so you could post negative comment there. Doesn't it seem
reasonable to talk to Sharp first to see if it is some small problem they
may easily fix. They (Sharp) seem reputable and may fix or exchange it
free. No disrespect intended, but are you sure all the power cables are
properly seated and electrical outlet has power?

The LC-32G4U is a fine LCD TV (I've seen them in action). Hope you get it
working. Let us know.

George

 

[Mike Harrison]

Do not buy from digitalgear on Ebay!

You bought it from a person., There are good and bad people in the real world, as well as on Ebay.
Moron.

 

[Robert Baer]

Do not buy from digitalgear on Ebay!

I bought a Sharp Aquos 32" (LC-32G4U) from them over the phone (not on
EBay directly) and the TV turned out to be defected. It's simply not
working and has a little dent on the right speaker. However, they
insist it is new and will not take it back until I talk to Sharp. Also,
I thought I bought a 5-year extended warranty but the owner (Mr.
Stevens) said it was a 4-year Platinum with 1-year manufacture warranty
that made it a 5-year.

Since I didn't buy it off Ebay (major mistake), I can't leave any
negative feedback on the site to warn people and have to do it here.
Take my advise and stay away from them.

-Linus

Take them to small claims court; the cost is about $50 and lawyers are
*not* allowed.
Have all of your evidence together; full chronological listing of what
happened (who = names, how = as accurate as possible, and when); be as
complete as possible.
That listing is your guide for presentation in court - so that you do
not forget anything and do not add unrelated stuff.
The Uniform Commercial Code states that anything sold must be fit for
the purposes it was made for (except "as-is" items).
Legally, the seller must make good by (a) replacing the defective
item, (b) fixing the defective item, or (c) refunding your money - and
it is my understanding that the choice is yours, not his.
And when you win, if he does not pay the judgement within a specified
period (on the paper), then you may have various options, like attach
his bank account (that may freeze his use of it until you get paid) or
other assets.
I say "his" because if the sale was thru a bonafide business, then it
is the business that you sue and collect from; the manager, etc are
protected in almost all cases.

 

[[email protected]]

Moron? You think you're talking to a 3-year-old who doesn't know there
are good and bad people out there? It's people like you who think it's
a norm to get ripped off that help these crooks continue to do their
scams.

Moron!

-Linus

You bought it from a person., There are good and bad people in the

real world, as well as on Ebay.

 

[[email protected]]

Robert,

Thank you for your advice. I've scheduled an appointment with a
Sharp-authorized shop to have someone come over to take a look. If they
say the unit is defective or refurbished I will take them to court like
you suggested. I want to teach these guys a lesson so they stop ripping
people off.

-Linus

 

[[email protected]]

George,

Initially Sharp and I both thought it might be the system cable,
so Sharp sent me another new cable to try but to no avail. I'm 100% it
has nothing to do with the cable or the power.

-Linus

 

[[email protected]]

Robert,

Since the seller is in NY, would I have to file my claim in NY as
well? Thanks.

-Linus

 

[Henry Kolesnik]

Robert
I'm curious about your "as is" comment. Lets say the seller just copied the
manufacturers brochure verbatim and in addition he says it works but is "as
is". Does that give the seller an out as a far as the UCC or small claims
court? How about an auction other than ebay, or just an ad?
tnx