Jog Wheel Problems- Very Finicky- Repair, Replace, Clean??

Hello All:
I have a drum module that has a non-stop rotating Jog Wheel. In case you don't know what a drum module is, I will provide my own short description: A drum module acts as the source for drum and percussion sounds. The sounds are triggered by an outside electronic pulse. The synthesized sound output of the drum module is sent to an amplifier and played through speakers or a headphone.

This Jog Wheel is used to change the values of various functions while in a specific Menu. I would say that they incorporated the large Jog Wheel, so that a person could scroll easily through a long list of values quickly. I primarily use this wheel to scroll through the many selections of preset drum sounds.

As you turn the Jog Wheel, you can feel the indents. (*one complete revolution is equal to 28 indents, or 28 values.) Whenever you feel an indent, the value is supposed to change. The change can immediately be heard in some cases (depending on what menu you are in), but the change is always visual in the small display window. Rotate the Wheel clockwise and the values increase; counter-clockwise, they decrease.

The problem I am having is the values aren't "consistently" changing as I pass through the indents. I keep rotating the Jog Wheel and it may make 3 or 4 complete revolutions at normal speed (passing by 64-92 indents) before it changes to the next value.

If you try to be very careful, and rotate the dial (Jog Wheel) very slowly, you may sometimes get better results. The key word here is "better". At best going slowly and carefully, you may get it to change value once or twice per rotation- after passing through 28 indents?

So, should I try to repair, replace, or clean the wheel? I haven't taken the cover off the module, to see if there is a way to clean the inside the Jog Wheel and am anticipating it's a sealed component. I was hoping it would be like a regular pot that can be cleaned with a shot of compressed air.

If I need to replace the Jog Wheel, how would I know what the part number is, and where would I get one? Are all Jog Wheels the same; very doubtful. Does anyone know what the inside of a Jog Wheel looks like? Does anyone know a way around this? Maybe replace the Jog Wheel with a push button? (If I can't find a replacement.)

The truth is that I bought this module used, from somebody selling it on craigslist. The guy swore it worked perfectly. No reason to doubt him, because I have another one like it and never had any problems. I paid a premium price for it because I needed another one quickly. I can just imagine his little brother playing with the dial, seeing how fast he can spin it around and around.

 

Sorry, I forgot to include this with my previous post.

 

No problem de-soldering and re-soldering. I'll look for a part number and post the results. Hoping I don't have to go to the manufacturer for another one. I have NEVER been able to get electronic parts from a manufacturer.

 

Thank you for taking the time to explain. I'd also like to thank all the others who showed an interest in helping me with this. This has been the "friendliest" Forum I have ever been involved with.