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In Fairness to Mentor Graphics

Discussion in 'Electronic Design' started by Gary Pace, Sep 19, 2007.

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  1. Gary Pace

    Gary Pace Guest

    Since I posted a horror story about MGC last night, fairness dictates that I
    should post the outcome.

    I spoke to my MGC rep and "forcibly expressed" my opinion of their treatment
    of a loyal (if small) customer. After about an hour, they saw things my way
    and the "transfer" was done at no charge.

    So all's well that ends well - and I still like PADS

  2. CBFalconer

    CBFalconer Guest

    Good. You should have posted this in the original thread, so
    future searches will show it up.
  3. Guest

    I'm sorry to hear you like PADS. What a dog-slow piece of crap.
  4. John Larkin

    John Larkin Guest

    I just tried a design-rules check of a medium-complexity 6-layer
    board: 800 parts, 900 nets, 1400 vias. It took 4 seconds. The
    connectivity check took about 1.5 seconds.

  5. Eeyore

    Eeyore Guest

    That's good to hear.

    I experienced it a couple of years back. An outside contractor was using PADS to
    lay out the pcb for our product and I had to review it. OK, I wasn't doing much
    with it but I found it very intuitive to use.

  6. Guest

    After about an hour, they saw things my way and the "transfer" was done at

    ....and I'm sure they will thank you for publicising that :eek:) A precedence
    has been set.


    13 official architecture ports, 1000 downloads per week.

    Certified by TÜV as meeting the requirements for safety related systems.
  7. You had to argue with them for an _hour_ before they would do
    the right thing and treat you fairly? Your definition of
    "all's well" needs adjustment, and you need to find a different
  8. Gary Pace

    Gary Pace Guest

    I spoke to them for about five minutes, they called back in about an hour
  9. Gary Pace

    Gary Pace Guest

    Not sure what you mean by slow - auto-routing ? The layout package does
    load, move, redraw, DRC, CAM, ECO etc pretty much instantly.
  10. Ah, that's not so bad, then.

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