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Epson Printer Troubleshooting

Discussion in 'Electronic Design' started by Rich Grise, Sep 3, 2010.

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  1. Rich Grise

    Rich Grise Guest

    I've got a client who just installed Windows XP Pro v. 2002, SP3,
    on an ASUS P4P800 motherboard, and an Epson Stylus Photo R300 on
    the USB.

    The Epson driver seems to install, but when he tries to print, he
    gets the little progress box, saying printing is complete, but nothing
    comes out.

    I've been through M$'s "troubleshooting" section, and am at a loss
    as to where to look next.

    Should I ask Epson? Any other suggestions?

  2. Winston

    Winston Guest

    Does the printer function correctly when connected
    to a 'known good' computer?

    Does the symptom recur after a cold boot of the computer?

    Does the client's computer print properly via a different
    USB printer?

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