DSL and 2-line phones

[Splat]

We have two 2-line phones in our office, each on their own cable. Either
phone can obviously utilize either line-1 or line-2. We just got DSL
activated today on one of the lines. Now, I'm not new to computers or
networking but I am new to DSL.

I cannot get the DSL to work. I assume this is because DSL requires its own
line. Are there special 2-line adapters or filters that allows the DSL to
work over one of the lines? I called Verizon tech support twice and spoke to
two different people but, surprise!, said they didn't know. Thanks.

 

[Splat]

The DSL isn't working. We already have (2) 2-line phones and I believe
that's what the problem is. I think I have to run a seperate line from the
NID off one of the lines directly to the DSL modem. I think that's the only
way the DSL will work.

 

[Robert L Bass]

The DSL isn't working. We already

have (2) 2-line phones and I believe that's what the problem is. I think I
have to run a seperate line from the NID off one of the lines directly to
the DSL modem. I think that's the
only way the DSL will work.

The problem is that the filters the telco supplies with the DSL service "start-up package" are designed for single line phones. You
are right that it will be easier to get things work correctly if you run a dedicated DSL cable to one jack. To do this, install a
DSL filter at the NID. Connect the cable that leads to the DSL modem to the NID. Connect the other cables to the filter. Your
problems should go away.

BTW, if you have 3-pair wiring (common in homes and offices built in the last 20 years or so), you can run the DSL on the third pair
to every jack. That way if you decide to move the DSL modem later it will be a snap. I've seen people do that using 3-position
wall plates.

For example, you can do something like this...
Top: Line 1 (Voice)
Middle: Line 2 Filtered (Voice)
Bottom: Line 2 Unfiltered (DSL)

Best of luck.

--

Regards,
Robert L Bass

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