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Digital Cable "Box" Service Mode Menu

Discussion in 'Electronic Repair' started by Brad, May 31, 2007.

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  1. Brad

    Brad Guest


    Recently I had trouble with my digital cable "box" (Motorola from Comcast)
    and a service man came. Unfortunately, I didn't see everything he did, but
    when I came in the room, he had a service mode menu display on the
    TV. I am familiar with service mode menus in televisions which require a
    certain sequence of key presses to access.

    Does anyone know how to access the service mode menu of the Motorola
    digital cable box?

    Thanks in advance, Brad

    Before you type your password, credit card number, etc.,
    be sure there is no active keystroke logger (spyware) in your PC.
  2. Power-off and menu?

  3. [This followup was posted to and a copy was sent
    to the cited author.]

    For the diagnostics, turn it off, then press OK/Select within 1-2
    seconds. There is nothing you can change. Just lots of technical info.

    For more information, even if it's not the DVR version, you can get more
    info in the Wikibook:
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