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Corporate policy?

Discussion in 'Electronic Design' started by amdx, Dec 29, 2009.

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  1. amdx

    amdx Guest

    11:00 and I have had a problem with two corporations and their policy.
    I rented a car for a week, only needed it three days, I attempted to return
    it early. If I return it today the cost is $210, if I wait 4 more days the
    cost is $193. I said fine, just charge me for a week and I'll leave the car
    here, the clerk said he could not do that, if he processed the paperwork
    it would be $210.
    So I have the car parked at my home four days, I save $17, and the rental
    company (Budget) looses the chance to earn an additional four days of
    rental fees.
    Great policy, I'm pissed and they lose money.

    I have been having short term intermitent internet outages once, twice maybe
    three times a day. They might last 5 minutes, the cable LED is out when this
    happens (tv is fine). I called the company a couple of times, they do their
    check
    and yea it is working, but registered the complaint and got a case #. I ask
    if I could
    take the modem into the local office and exchange it, they checked and said
    yes.
    I took it in to exchange this morning and found, they can't do that,
    "somebody
    read something wrong" they said. So they set up an appointment to have their
    representative come out and take care of it.
    So a truck, gas, an employee and he won't find anything wrong because it
    will
    be working. I'll tell him at least exchange the modem, he will and if that
    fixes it,
    they wasted all of the above. If the modem doesn't fix it, they again wasted
    all
    of the above.
    Great policy, I'm pissed and they lose money.


    End of Rant!
    Thanks, :)
    Mike
     
  2. amdx

    amdx Guest

    and said yes. I took it in to exchange this morning and found, they can't do
    that,
    to have their representative come out and take care of it.
    because it will be working. I'll tell him at least exchange the modem, he
    will
    and if that fixes it, they wasted all of the above. If the modem doesn't
    fix it,
    they again wasted all of the above.
    Cableman was here this morning, he checked system and replaced the modem.
    So far it's working good.
    Fast service 23 hours from the time I notified them. (Knology)
    Mike
     
  3. JosephKK

    JosephKK Guest

    HR requires that they have a certain amount of incompetents, that includes management.
     
  4. JosephKK

    JosephKK Guest

    Beautiful dispelling.
     
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