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Cordless Phone Problem

Discussion in 'Electronic Repair' started by Tim, Apr 23, 2006.

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  1. Tim

    Tim Guest


    I'm hoping someone can help me with this

    We have a set of BT Freelance XD100 Twin phones

    They have been working fine for about 3 years

    About a week or so ago people we spoke to on the phone started to complain
    that they couldn't hear us

    This problem has shown up on both phones at pretty much the same time

    We can hear callers perfectly which seems to rule out a line problem -
    hooked up a regular phone to the line and that works fine

    Have checked the microphone hole and it seems free of any "goo" that could
    block the sound

    Any thoughts? BTW I'm no engineer so I'm afraid taking it apart and metering
    widgets is beyond me

    If there's no simple fix then it's new phone time

    TIA for any help

  2. Franc Zabkar

    Franc Zabkar Guest

    Did you recently switch to ADSL? Some ADSL filters (eg D-Link) cause
    problems with some phones, particularly Panasonic.

    - Franc Zabkar
  3. Tim

    Tim Guest

    Did you recently switch to ADSL? Some ADSL filters (eg D-Link) cause
    problems with some phones, particularly Panasonic.

    - Franc Zabkar[/QUOTE]

    Hi Franc

    No ADSL installed
    Net is via cable phones over normal UK phone lines so no link there
    Thanks for the reply


  4. Arfa Daily

    Arfa Daily Guest

    No outgoing audio from both phones would almost certainly indicate a base
    station problem, which you are unlikely to be able to get to the bottom of
    with no electronic knowledge or experience. There is, however, one thing you
    could try. I have the same model of phone, and have once or twice suffered
    some very odd problems that have defied being resolved by any button pushing
    etc. I seem to recall that one of these problems was audio related, but I
    can't remember what exactly now.

    Anyway, in each case, the fix has been to just pop out the batteries on the
    handset for a minute or so, which forces a full powerup reset, when they are
    refitted. You might try taking the base station off-power for a couple of
    minutes as well. You may have to " re-mate " the handsets to the base after.

    Remember that these phones are digital, and if the software gets screwed
    anywhere along the line, unpredictable problems can occur. Failing this
    providing a fix, then I think that it is time for a trip to Comet or Dixons

  5. Tim

    Tim Guest

    Mr Daly

    Good advice - I'm kicking myself that I didn't think it through like that!
    I'll give it a try - before I take a trip to Dixons :)

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