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Changing the call out phone number??

Discussion in 'Security Alarms' started by AngryOldWhiteGuy, May 26, 2011.

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  1. I have an alarm system that came with the house - we don't have it
    monitored, and it's currently showing an amber "Trouble" indicator because
    (so I've been told) there's no call out number that it can verify - so I'd
    like to set it up so that if there's a condition that'd cause the system to
    call a monitoring service, I'll get the call on my phone. It's a DSC Power
    832 system - can anyone point me to how I could program it to call my
    phone - if that's not possible, is there any way to eliminate the condition
    that's lighting the trouble light?

  2. DUH . . .

    Never mind - I just realized that since we do not have a land line (just a
    VoIP), there's no active phone line for the device to use to call out - so
    programming it to call me won't do any good because there's no active line
    available for it to call out on.

    Thanks anyway
  3. G. Morgan

    G. Morgan Guest

    Always willing to help an Angry Old White Guy.

    Unfortunately Sir, the alarm is trying to dial a receiver and changing
    the number to your own will not help. It will keep on trying to connect
    to a receiver, and the trouble light will never go away. The trouble
    you're getting is likely "Failure to communicate".

    Now the next big question, are you comfortable programming this thing?
    Have you seen the 'installers' manual?

    Since you own the system, you can negotiate a good deal on monitoring
    from a local dealer or ....

    If not, you may want to contact this fellow (he may be able to dial-in
    to your system and reprogram it):

    Jim Rojas
    Technical Manuals Online!
    8002 Cornwall Lane
    Tampa, FL 33615-4604
    813-440-6653 Fax
    AOL: rojas813
    Yahoo: jimrojas
    ICQ: 20116219
  4. G. Morgan

    G. Morgan Guest

    You still need to disable the dialer if you are to clear the trouble

    Alarms can be monitored via VOIP sometimes. A cellular backup is
    preferred for those situations.
  5. I am pretty sure that there isn't a dial in capability - I'll have to look
    into re-programming it myself - disabling the dialer shouldn't be that
    difficult, huh??
  6. Bob La Londe

    Bob La Londe Guest

    Déjà vu... all over again.
  7. Bob La Londe

    Bob La Londe Guest

    Ok, here is the easy way. Remove the two wires in the screw terminals
    marked AC and twist them together. Then cut all the red wires. That should
    pretty effectively disable the dialer.
  8. RHC: Ok, now that we've all had our fun with you, I'll give you a
    straight answer.

    First off, unless you have the installer code, nothing else I say
    matters a damn.

    Assuming you do, go...*8, installer code to get into programming mode.
    Then go into section 015 and turn off the 7 light (this disables
    telephone line monitoring). Then go into section 380 and turn 1 light
    off. Then pound out (#) and things should work properly, as your
    panel will not try to dial out, and the TLM is now disabled (so it
    won't look for dial tone and generate a trouble when it doesn't see
    that )

    Thanks for the guidance - I appreciate you sharing your experience with me -
    hopefully, I'll have an opportunity to repay the favor to someone that needs
    to know something about which I have experience.

    And for the other guy that explained "the easy way" - was that fun for ya???
  9. Bob La Londe

    Bob La Londe Guest

    Please note that all sentences terminated with the "?" mark are rhetorical.

    So, do you have the installer code? Were you even aware that the installer
    code is NOT the master code? If so great. If not my way still works.
    Guaranteed, no more annoying lights. But, I am sure you feel you are the
    smartest guy in the room and you will do as you said:

    " I'll have to look into re-programming it myself - disabling the dialer
    shouldn't be that difficult, huh??" Really? Just like that huh? People
    didn't fall all over themselves to tell you what you wanted to hear, but
    told you the truth instead and you don't need any help anyway. Well if you
    didn't need any help anyway why did you bother to ask?

    There is nothing hard about programming many alarm panels, but without the
    installer code you are totally out of luck. Well, you could pull it and
    ship it off to Jima Rojas to be unlocked, but he charges to do that.

    Fun, no. I have seen hundreds if not thousands of guys like you come and go
    on this newsgroup. Déjà vu. All over again...

    Bob La Londe - Real Name
    Yuma, Arizona - Really were I live

    P.S. So how angry are you?
  10. G. Morgan

    G. Morgan Guest

    Isn't part of the group's charter to help DIY'ers as well as Pro's?

    Over the years we all have seen hundreds of posts like this, but the
    answer the OP gets varies. There was a time when many of 'us' (tinu)
    would tell him how to get into programming, provide a link to a manual,
    and step him through the process. Have not seen much of that lately,
    except for RCH's reply.
  11. Bob La Londe

    Bob La Londe Guest

    I think you missed part of it.
  12. If I offended anyone here by underestimating the complexity of the task
    (disabling the dialer), I apologize - I am well aware that there are a lot
    of skill sets about which I have no idea of what goes on behind the scenes -
    I consider the guy that keeps my Honda running to be a wizard - likewise for
    the guy that fixed my AC - mainly because those are areas about which I
    don't know much, if anything.

    To those guys that provided helpful information here, thanks very much.
  13. Angry? About a response on an internet newsgroup?? Yeah, sure . . .
  14. G. Morgan

    G. Morgan Guest

    don't worry about it, it's just the nature of the group.

    Do you have the installer's code?

    Do you have the "installers" manual (not little user manual) and a
    programming sheet?
  15. Bob La Londe

    Bob La Londe Guest

    .... and the irony is wasted. LOL.
  16. responding to
    vstarsecurity wrote:
    AngryOldWhiteGuy wrote:

    Why not buy a set of self-monitoring home alarm systems for your home ?
    Vstar security are providing self-monitoring home security systems, please

    Vstar Security is a international company involved in design and
    distribution of
    comprehensive GSM, burglar alarm system, security cameras for businesses
    telecommunication, Security Industry, Automotive, Telemetry and Technology
    related industries
  17. G. Morgan

    G. Morgan Guest

    How was lunch with Tom?
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