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Changing the call list

Discussion in 'Security Alarms' started by Steve Foley, Jan 3, 2007.

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  1. Steve Foley

    Steve Foley Guest

    I've run across this problem several times in the past, and have never found
    a fool proof method.

    The alarm went off this morning. The owner's cell phone was called. He is
    fourth of fifth on the call list, yet nobody else was called. He's only 1000
    miles away.

    Problem 2 (now resolved because I moved). I was on the call list, and
    received calls for several years after I closed sold the business. I told
    them I would call the police if they continued calling me at 3:00am. They
    never stopped, until I moved.

    Problem 3. They won't change the call list. They say they will, but the next
    time it goes off, they call the 'old' number again.

    Three different companies.

    Any ideas?
     
  2. alarman

    alarman Guest

    Stop dealing with ADT, P1, and Brinks. Call a local guy who cares.
    js
     
  3. Steve Foley

    Steve Foley Guest

    Thanks. I'll try that tomorrow morning.
     


  4. Every CS I've ever dealt with required changes to call info to be in writing
    and signed. Something about legal liability.
     
  5. Petem

    Petem Guest

    do every thing by paper..no real central station will take such modification
    by phone,if you keep on asking by the phone the result will be the same as
    saying nothing..
     
  6. Bob La Londe

    Bob La Londe Guest

    Send it in writing. We require any permanenet changes or new callers before
    exisitng callers changes to be in writing and signed.
     
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