too much work, i just wait till the company wants one at renewal time.
now if they are reall scumbuckets and owe me money...thats another story.
| why would you want your companies name to be on someone's insurance as
| providing a service that would decrease their liability and rates if you
are
| not providing that service? Why take the chance that their lawyers might
| start looking for you if something untoward happened? Sure you were not
| providing the service but why even give the blood sucking lawyers any itty
| bitty infintesimal reason to even think about you?
| As Barney Fife so eloquently said "nip it, nip it in the bud"
|
| | > I've almost done that too, but seemed a tad vindictive to notify they're
| > insurance. However, when next year comes around and they want a
| > certificate,
| > I just tell them they dont monitor anymore and sometimes they renew
based
| > upon ins. discount.
| >
| >
| >
| >
| > | > | Yes, I thought about doing that as well; however, I decided against
it.
| > I
| > | spoke to my lawyer on this point, and as long as I've advised the
client
| > via
| > | registered mail, I'm totally off the hook liability wise. But your
| > approach
| > | is much better actually...might get a few back who otherwise might
| > continue
| > | to mickey mouse things. However, it has happened so seldomly, that I
| > choose
| > | not to do it.
| > |
| > | When I first started in the electronic side of my business, I
installed
| > | about 50 or 60 "local only" systems. Interesting enough, when the
| > original
| > | owners sell the home, I get a good percentage of the new owners coming
| > to
| > me
| > | for monitoring services. Or they call me up to ask a question or
| > whatever
| > | and I hook 'em up from there.
| > |
| > | People don't believe me when I tell them that I turn away more
business
| > than
| > | I take on; I ONLY do automatic billing; I don't do commercial (unless
| > it's
| > | small, and I have the owners home system); I don't work in Quebec; I
| > only
| > do
| > | takeovers on DSC or Paradox equipment; I try not to takeover systems
of
| > | small guys in the business without calling them first to save the sale
| > (the
| > | same applies to Protectron with whom I have a gentleman's agreement to
| > | advise them first); I don't do any of the "free system" nonsense; I
| > refuse
| > | to install the "all in one" mickey mouse squawk box alarms; I don't do
| > DIY
| > | anymore, and I pick and choose the clients I do want to take on (most
by
| > gut
| > | feel...).
| > |
| > | Frankly, I'm still more interested in doing the physical security on
| > their
| > | homes since I consider it FAR more important in the overall security
of
| > | their home, and the alarm is a secondary issue (ironically, however,
it
| > ends
| > | up being the majority of the business revenue coming in since I've
grown
| > a
| > | lot larger than I had originally planned)
| > |
| > | Sometimes it's a strange business world out there. Clearly what works
| > for
| > | me, likely wouldn't work for a conventional alarm company (but then,
| > mine
| > is
| > | not an alarm company.....)
| > |
| > | RHC
| > |
| > | | > | >I fax the insurance company a cancel letter to let them know I am no
| > longer
| > | >in the picture in terms of monitoring the system. If the customer
| > doesn't
| > | >pay I sure won't trust them to inform their insurance company.
| > | > | > | >> Good question ! During selling of the alarm, it is pretty easy to
| > | >> determine if the client intends to continue with the monitoring or
| > not.
| > | >> But I have been wrong three times. In each case, I sent the client
a
| > | >> registered letter telling him there is no warranty or any kind, or
| > | >> service on his panel (nor will I service it at an additional
price),
| > and
| > | >> that he must tell his insurance company of the cessation of
| > monitoring.
| > | >> Plus, as part of my contract, he agrees to remove my decals when
| > | >> monitoring stops....they belong to me. And since they are exterior
| > | >> mounted decals, I actually make a visit to remove them. However,
| > bottom
| > | >> line, he has paid me a fair and full market price for the system,
so
| > I
| > | >> make my profit up front on the alarm itself. I simply dial in and
| > remove
| > | >> all monitoring information, and reset the unit to factory installer
| > code,
| > | >> and turn the TLM and the dialers off.
| > | >>
| > | >> I've found that in selling high end systems to my particular
| > clientele
| > | >> (who generally are in the two income, higher echelon income
bracket),
| > | >> this just doesn't happen. I guess these folks are smart enough to
| > realize
| > | >> their alarm is crippled without proper response, and they probably
| > feel
| > | >> $15 a month is peanuts to pay for a combined package with an
ironclad
| > | >> warranty. Interestingly enough, the three people who cancelled
within
| > 6
| > | >> months, were all from Eastern European countries where they don't
| > have
| > | >> monitoring services (or so I'm told).
| > | >>
| > | >> I lose far more clients from people selling their homes and moving
| > than
| > I
| > | >> do from people simply deciding they don't want monitoring. However,
| > | >> reasonable prices and good service with the first client wins me
back
| > | >> about 75% of the new purchasers (which I'm told from other dealer
| > friends
| > | >> is a higher percentage than normal)
| > | >>
| > | >> Works for me.....
| > | >>
| > | >> RHC
| > | >>
| > | >> | > | >>
| > | >>> Since you don't do locals, and don't require time contracts, what
| > would
| > | >>> you
| > | >>> do if someone purchased a system, then stopped monitoring service
| > after
| > | >>> a
| > | >>> couple of months?
| > | >>> js
| > | >>>
| > | >>>
| > | >>
| > | >>
| > | >
| > | >
| > |
| > |
| >
| >
|
|
