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CD Won't Play

Discussion in 'Electronic Repair' started by Andy Sanson, Sep 22, 2003.

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  1. Andy Sanson

    Andy Sanson Guest

    First posting here so hello, everybody.

    I have a Technics CD/DVD system which has been fine ever since bought it
    just over a year ago. Recently I bought The Stones' Satanic Majesties
    Request (among others) and took it home in great anticipation having not
    heard it for about twenty years.

    Put the CD in the tray and pressed play/ Okay, it sounds as though it's
    spinning and the display comes up "READ", but nothing happens and after
    about a minute I get "NO PLAY". Now the odd thing is, I took the CD back to
    the shop and the replacement does the same. Something wrong with the player?
    Well, as I have an extended warranty I got it looked at and they found the
    laser was faulty so that's been replaced. But it STILL happens. Yet the disc
    plays on the car player and on my PC. None of my other CDs has this problem
    and I'm now at a loss. Can anyone suggest my next move - apart from going
    back to the shop and getting them to test it which I'm going to do next time
    I get the chance. Just wondering if anyone's had a similar experience and
    what was the outcome.

    Thanks in anticipation and puzzlement

    Andy
     
  2. Is there anything unusual about the disc visibly or is it extra length?

    There are variations in reflectivity/contrast/whatever from different
    CD makers that sometimes result in a player rejecting a disc.

    --- sam | Sci.Electronics.Repair FAQ Home Page: http://www.repairfaq.org/
    Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/
    +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm
    | Mirror Site Info: http://www.repairfaq.org/REPAIR/F_mirror.html

    Important: The email address in this message header may no longer work. To
    contact me, please use the Feedback Form at repairfaq.org. Thanks.
     
  3. Andy Sanson

    Andy Sanson Guest

    Doesn't seem to be any different to any of the others. It's only the length
    of a vinyl LP because it has the same number of tracks as the original. Very
    odd. Thanks for your reply. Even the bloke who repaired it can't make it
    out.
     
  4. Probably just a mediocre pressing then.

    --- sam | Sci.Electronics.Repair FAQ Home Page: http://www.repairfaq.org/
    Repair | Main Table of Contents: http://www.repairfaq.org/REPAIR/
    +Lasers | Sam's Laser FAQ: http://www.repairfaq.org/sam/lasersam.htm
    | Mirror Site Info: http://www.repairfaq.org/REPAIR/F_mirror.html

    Important: The email address in this message header may no longer work. To
    contact me, please use the Feedback Form at repairfaq.org. Thanks.
     
  5. Or some kind of copy-protection which is, shall we say, "overprotective".


    Mark Z.
     
  6. Andy Sanson

    Andy Sanson Guest

    I have discovered that it's an SACD and that, despite assurances on the
    case, my Technics system will not play them - and that straight from
    Panasonic's Customer Service Line at Bracknell. Fat lot of bloody use that
    is! Perhaps I should phone Virgin and MVC and let them know, then charge
    them a £100 per hour consultation fee.

    D'oh!!
     
  7. Many DVD players will play SACD these days.

    Mark Z.
     
  8. Andy Sanson

    Andy Sanson Guest

    It seems that they will play on every system in the world other than ours!
     
  9. It seems that they will play on every system in the world other than ours!

    For SACD, support is iffy.

    If you consider models from certain manufacturers, like Pioneer or Onkyo,
    chances are you will be able to find a model from either manufacturer that will
    play both DVD-A and SACD.

    If you consider a Sony, you will only find models that can play SACD in
    addition to DVDs. If you consider a Panasonic, you will only find models that
    can play DVD-A in addition to DVDs. - Reinhart
     
  10. Andre

    Andre Guest

    Take it back to the shop and demand a refund under the Sale of Goods Act.

    If enough people do this then the Powers-That-Be will get the message .

    -A
     
  11. Andy Sanson

    Andy Sanson Guest

    Yes, I did that. The spotty fourteen year old behind the counter said "Yeah,
    okay" and gave me my money back. As far as I know there was no contact with
    management about it but I am writing to Virgin, HMV, MVC and others to make
    them aware of this (although it's fairly astounding that they aren't
    already). While I'm at it I'm going to let Sony and Panasonic aware of my
    thoughts which I'm sure they'll be delighted to receive.

    Thanks to all for replies.
     
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