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Bought a house w/ a 1000e & can't use it :(

Discussion in 'Security Alarms' started by Roger Brighton, Feb 20, 2005.

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  1. I recently bought a house with a NAPCO ALERT 1000e keyboard and matching
    control. Unfortunately, I can't do anything with the alarm system. I'd
    like to be able program the user code, enable the entry/exit delay, and
    disable the $#@# chime. Unfortunately the original owners of the alarm
    are long gone (it was an estate sale), and the alarm company they used
    when the system was used is no longer around.

    I've found the instructions to the system, and found that there is a
    User Program Code and a Dealer Program Code. Unfortunately the default
    codes in the manual do not work, so it looks like they've been changed.

    Is there a way to change the dealer program code back to the default?
    I'm handy with circuit boards and electronics. Eventually I'll want
    to have a more modern system installed, but in the meantime I'd love to
    be able to use the existing system while we recover from the house
    purchase .

    Thanks!
    Roger Brighton

    (remove NOSPAM from address to email)
     
  2. Press 5 and hold it down for 3 seconds (until it beeps). This will turn off
    the chime.
     
  3. Mark Leuck

    Mark Leuck Guest

    Better hope someone didn't use 5 as the quick arm code, I've seen that
    happen :)
     
  4. Hi Allan,

    I can do that (turn off the chime by holding down 5) but it turns off the chime
    for all doors. I would still like the chime to ring for the back door (near the
    kids rooms) but really don't want it for the front door where it rings
    constantly. Also, if the alarm does go off, the alarm system goes into some
    kind of fault a few minutes later, even if the alarm has been reset. Presumably
    it is complaining because it can't connect to the phone line. I disconnected it
    from the phone line since there is nobody to dial to (and it appears it tries to
    dial only 7 digits anyway). How can I prevent it from trying to dial?

    Thanks!

    Roger Brighton

    (remove NOSPAM from address to email)
     
  5. Jim

    Jim Guest

    Rog,
    The system is locked out. The things you want to change have to be done
    from the dealer programing mode and you don't have the dealer code.

    Your only choices are:

    Find the original dealer and get the code.
    Live with the system the way it is.
    Turn the system off and/or throw it out, until you get a new one.
    Find a local dealer that can unlock it for you. ( Some dealers know how
    to do it .... some don't)
    Or Jim Rojas, a participant in this newsgroup can unlock it for you for
    a fee, if you are willing to send it to him.
     
  6. Aegis

    Aegis Guest

    There's always the "put your kid in front of the keypad and have him start
    punching every possible combination" method!
     
  7. R.H.Campbell

    R.H.Campbell Guest

    Hehehe...right....and after replacing the keypad 10 or so times, and
    spending a few years of his young life trying, he might just get it....

    Combinations and purmutations......the possibilities are endless... Say, now
    that might just be a good way to keep the young lad out of trouble....

    RHC
     
  8. No..they only use that method on Sunday night on a holiday weekend between 9pm and 3am:::

    Angry Caller: You don't know me I bought a house 9 years ago with YOUR system in it, we aren't "hooked up"...no you wouldn't have my name in your database. YOUR alarm is going off, how do I turn off this damn thing.

    My Response: MY alarm isn't going off, nice and quiet here. Our local service rate is...blah blah blah.

    Angrier Caller: Oh I have to PAY for service? Well how do I turn this off??? All I want is to turn it off?

    My Response: I dunno - WHO are you? WHERE are you?

    More Angrier Caller: I have to tell you that????

    Me: UH yeah...oh btw...WHY didn't you call 9 years ago when you bought the house? No I don't know what YOUR code to disarm is. I would have IF you'd called for service 9 YEARS ago!!

    blah blah blah...


    .....etc....
     
  9. Mark Leuck

    Mark Leuck Guest

    Thats a nice way to get the system armed too :)
     
  10. Mark Leuck

    Mark Leuck Guest

    Now he's a nice bit of gasoline to add to the flames

    If they did call the original installer are they obligated to unlock the
    panel for free?

    (quickly running for cover)


    No..they only use that method on Sunday night on a holiday weekend between
    9pm and 3am:::

    Angry Caller: You don't know me I bought a house 9 years ago with YOUR
    system in it, we aren't "hooked up"...no you wouldn't have my name in your
    database. YOUR alarm is going off, how do I turn off this damn thing.

    My Response: MY alarm isn't going off, nice and quiet here. Our local
    service rate is...blah blah blah.

    Angrier Caller: Oh I have to PAY for service? Well how do I turn this off???
    All I want is to turn it off?

    My Response: I dunno - WHO are you? WHERE are you?

    More Angrier Caller: I have to tell you that????

    Me: UH yeah...oh btw...WHY didn't you call 9 years ago when you bought the
    house? No I don't know what YOUR code to disarm is. I would have IF you'd
    called for service 9 YEARS ago!!

    blah blah blah...


    .....etc....
     
  11. R.H.Campbell

    R.H.Campbell Guest

    No, why run for cover, that is a valid question !!

    The first definition needed however is ...what do you define as "locked" ?
    If you mean simply that the installer code has been changed, why should the
    previous company default the board for nothing. Doing that should only be
    needed anyway if the board needs serious re-programming for another station,
    account number etc. That requires a service call, and this guy is owed
    nothing.

    The second question is....do you mean the board is software locked so it
    can't be defaulted? If so, someone did back then what they should never have
    done - lock a customer owned piece of property, and they damn well should
    unlock it, AND at no charge!! They did something that was clearly unethical
    under the circumstances described, and they have an obligation to make
    things right (even if the guy in this theoretical situation IS a
    pr*ck....:))

    But then, one would never know this was necessary unless one was trying to
    default the board anyway, so it's a bit of a mute question.....

    RHC
     
  12. there ya go..startin' it again :)

    no, these are my installs so I'm just talkin about new/old owners in old houses...without codes or clue....
     
  13. No more Quick Arm programming for me...for this very reason.
     
  14. R.H.Campbell

    R.H.Campbell Guest

    Mark has teamed up with me in my crusade against locking boards. He's just
    helping me out by throwing gasoline on the fire....:))

    You see, I have a secret plot, that is brilliant in its deviousness. What I
    do is bait the ng something like Wireless Willy does ! I get those marginal
    types in our industry angry as hell, so much so, that they say "F*ck him,
    I'm going to lock my boards just to spite this self righteous old fool". So
    once they do that, the flow of locked boards to me increases and I make that
    much more money unlocking them...

    Brilliant eh ! Keep up the good work guys...I can use all that extra
    cash.....:))))

    RHC$$$$

    there ya go..startin' it again :)

    no, these are my installs so I'm just talkin about new/old owners in old
    houses...without codes or clue....
     
  15. Jackcsg

    Jackcsg Guest

    That is sooooo evil! Reverse psychology.......Brilliant!
     
  16. R.H.Campbell

    R.H.Campbell Guest

    Thank yuh ! Thank yuh ! All praise gracefully and unmodestly
    accepted.....(bowing to the sound of thunderous applause......)

    RHC
     
  17. Jim

    Jim Guest

    Yeah, me too.

    Here's one for ya.

    Customer is away on vacation.
    House sitter has sevice code. ( only works when system is armed with
    service code)
    She accidently "quick arms" (push on/off button) the system.
    Now she can't disarm it with the service code.
    I don't even mention the fact that the system can "quick arm" now.
     
  18. Jim

    Jim Guest

    A "silent" question?

    I have to believe you meant .......... moot (?)
     
  19. R.H.Campbell

    R.H.Campbell Guest

    Yup ! It's called hitting the send button too quickly and not going over
    your message first....

    RHC
     
  20. Excellent reverse-marketing plan...now teach me how to unlock panels and I will join the crusade ! :)
     
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