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Attn: Jim (Alarminex)

M

Mark Leuck

Jan 1, 1970
0
I found a reason to use 4/2, sending on a VOIP line. Sometimes it works with
some equipment and doesn't with others

Don't even try 4/2 express, since it is similar to Contact ID it usually
won't work either
 
R

RH.Campbell

Jan 1, 1970
0
Mark, have you tried downloading the panel ? Does it handshake properly ?

The one installation with VoIP I have uses 4/2 but it's "iffy" about
connecting with a remote modem...

RHC
 
R

RH.Campbell

Jan 1, 1970
0
Great ! I'll be very interested to see how things work out for you. In the
meantime, I'm going to take the advice mentioned by several people on the
newsgroup, to caution clients about hooking up alarms through VoIP. Until
things are clarified fully, I'm going to simply recommend they don't do it.

RHC
 
M

Mark Leuck

Jan 1, 1970
0
Had both of those today, the first was an Ademco Vista-10SE over Comcast
cable in Atlanta, downloaded okay but sporatically sent Contact ID signals,
switching it to 4/2 seemed to do the trick on that one

2nd was a DSC 1555 v2.3 over a dish VOIP setup (not sure yet the specifics).
That one sent garbage if using CID, with SIA sometimes sent okay but most of
the time more garbage and 4/2 wouldn't work at all, the tech mentioned he
was hearing echos so I think a DSL filter might fix that, if not then he's
going to have to go with cell as the primary. Couldn't download that one,
the panel would pick up then get cut-off for some reason, it was wierd.

This is the ISP provider of the home the DSC panel was on

http://www.coolaccess.net/


Previously did a Vista-10SE over Comcast cable here in Dallas with no
problems at all. I guess it all depends on the network
 
M

Mark Leuck

Jan 1, 1970
0
Robert L. Bass said:
Robert,

You may find that modem connectivity problems via VOIP are related to the
connection speed at the client's location. I've found that there are far
less drop-outs when the upload speed exceeds about 0.2mB. I've had a few
problems with the Vonage VOIP service breaking the connection. Problems
seem to occur when the PC is also performing poorly and I'm sure it's no
coincidence.

Since the PC is after the VOIP it shouldn't matter in fact it could be
turned off and the VOIP will still work fine
 
M

Mark Leuck

Jan 1, 1970
0
Regardless of how well it works I still wouldn't recommend using VOIP
without cellular backup, too many things can go wrong with the phone service
 
M

Mark Leuck

Jan 1, 1970
0
Alarminex said:
service



That was the conclusion that was arrived at with the local cable company here.
( not the cellular part, just the fact of the unreliability of it working every
Jim

And the fact that lately I've been quite a few seeing Vonage outage stories
on the web
 
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