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APC SUA1500 UPS Part

Discussion in 'Electronic Repair' started by Chris F., Nov 10, 2008.

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  1. Chris F.

    Chris F. Guest

    Does anyone have a scrap circuit board from an APC SUA1500? A small
    transformer (T3) got broken off when the battery connector was tucked into
    the case the wrong way. APC does not sell replacement parts; they want you
    to send the unit to them so they can charge hundreds of $ to fix it. No way
    am I going to cater to their greed, when I'm perfectly capable of repairing
    the unit myself.
     
  2. Guest

    This should not even be legal. It absolutely infuriates me. This is
    how I deal with that kind of bullshit. If it's a current model go to a
    store and buy a replacement for cash. Remove the part you need and
    stuff the bad one back into the new unit. Return the defective UPS to
    the store for a refund and APC can then have it for breakfast. Rage
    against the system.
     
  3. Chris F.

    Chris F. Guest

    Someone once asked me to pull that trick with a 1500-watt AC inverter of
    theirs, but I politely refused. I'm sure they'd somehow figure out it was
    tampered with, and void the warranty.
    When I asked the tech on the phone why they wouldn't sell me a part, he
    gave some lame excuse (sounded like it was read from a script) like "well,
    we need to have all those parts here to work on the units that come in". I
    basically told him that was a load of crap, and he didn't say another word
    (probably embaressed at having his ignorance exposed).
    I'm going to try re-winding the transformer and see what happens, I guess
    at this point there's not much to lose.
    One thing's for sure - I'll never buy another APC.
    This should not even be legal. It absolutely infuriates me. This is
    how I deal with that kind of bullshit. If it's a current model go to a
    store and buy a replacement for cash. Remove the part you need and
    stuff the bad one back into the new unit. Return the defective UPS to
    the store for a refund and APC can then have it for breakfast. Rage
    against the system.
     
  4. Franc Zabkar

    Franc Zabkar Guest

    In the old days they did.

    For example, I have an Emerson Electric AP10S On Line UPS Technical
    Manual with full schematics. I don't like your chances today, though.

    - Franc Zabkar
     
  5. Ross Herbert

    Ross Herbert Guest

    On Wed, 12 Nov 2008 07:15:13 -0500, "Michael A. Terrell"

    :
    :Franc Zabkar wrote:
    :>
    :> On Tue, 11 Nov 2008 23:17:39 -0500, "Michael A. Terrell"
    :> <> put finger to keyboard and composed:
    :>
    :> >
    :> >"Chris F." wrote:
    :> >>
    :> >> One thing's for sure - I'll never buy another APC.
    :> >
    :> >
    :> > Do you think any other UPS manufacturer will supply schematics &
    :> >repair parts?
    :>
    :> In the old days they did.
    :>
    :> For example, I have an Emerson Electric AP10S On Line UPS Technical
    :> Manual with full schematics. I don't like your chances today, though.
    :
    :
    : There is too much liability for the OEM to allow untrained techs to
    :screw around with equipment that could cause a death, or property
    :damage. By refusing field support, they can refuse to pay for any
    :losses when someone tries, anyway.


    If this is the reason for refusal to supply parts then wouldn't the same apply
    to the repair of almost every mains powered item of equipment? I think your
    supposition is incorrect. If it was that way then nothing would be repaired
    except by return to the manufacturers of the equipment.
     
  6. Chris F.

    Chris F. Guest

    How many consumer items in a home require the high currents in the
    Lawyers are what's wrong with this world......
     
  7. krw

    krw Guest

    Two, in particular.
     
  8. BigBubba

    BigBubba Guest

    Hi Chris,

    We carry a full line of refurbished APC UPSs. I might be able to send
    you a board for the SUA1500 from a non functioning unit. Get in touch
    with me when you have a chance.


    Thanks,
    Tony
    ExcessUPS.com
    Specializing in Refurbished APC Battery Backups
    and New Replacement Batteries
     
  9. Chris F.

    Chris F. Guest

    That would be great.... drop me a line at (remove
    NOSPAM) and let me know how much you want for one.
    -Chris
    Hi Chris,

    We carry a full line of refurbished APC UPSs. I might be able to send
    you a board for the SUA1500 from a non functioning unit. Get in touch
    with me when you have a chance.


    Thanks,
    Tony
    ExcessUPS.com
    Specializing in Refurbished APC Battery Backups
    and New Replacement Batteries
     
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